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Simple Basic Contact Form
[resolved] email going to wrong address (5 posts)

  1. lorruss
    Member
    Posted 1 year ago #

    Hello, each time I fill in the contact form on my website it goes to the wrong address and also goes into the Junk folder.

    https://wordpress.org/plugins/simple-basic-contact-form/

  2. lorruss
    Member
    Posted 1 year ago #

    Hello, now the email is going to a black hole. I don't know where it is going. Anyone out there to give me any advice???

    my website is http://www.puertopollensa4u.com

  3. lorruss
    Member
    Posted 1 year ago #

    Hello, Hello, does anyone monitor this forum. I am losing business daily so could someone please HELP me.

  4. Jeff Starr
    Member
    Plugin Author

    Posted 1 year ago #

    Hello, sorry for the delay, feel free to contact me anytime direct if it's an emergency:

    http://perishablepress.com/contact/

    For your question, it sounds like something is interfering, perhaps another plugin, custom script, or maybe the active theme.. from the sound of it there could also be an issue with the email address, as the plugin isn't responsible for how sent email is received -- that happens in your email account (like gmail, etc.).

  5. lorruss
    Member
    Posted 1 year ago #

    Hello Jeff,
    thanks for the response. It was not another plugin it was the email as you said. Problem on the server but all sorted now.
    Many Thanks

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