Title: Email function stopped working
Last modified: September 16, 2025

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# Email function stopped working

 *  Resolved [saskiaherm](https://wordpress.org/support/users/saskiaherm/)
 * (@saskiaherm)
 * [6 months, 3 weeks ago](https://wordpress.org/support/topic/email-function-stopped-working/)
 * I’m using the free version of MyStickyElements, but recently the send mail function
   stopped working. What happened and how can I fix it?
 * Thanks in advance.
 * Kind regards,
 * Saskia Hermans
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Femail-function-stopped-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Karina](https://wordpress.org/support/users/karinapremio/)
 * (@karinapremio)
 * [6 months, 3 weeks ago](https://wordpress.org/support/topic/email-function-stopped-working/#post-18643522)
 * Hey [@saskiaherm](https://wordpress.org/support/users/saskiaherm/),
 * Thanks for reaching out.
 * I’d suggest checking if other form(s) you may have on your site are working correctly.
   If yes, it sounds like a problem with our plug-in we’ll need to check further.
   If not, I’d recommend checking with your hosting provider or set up a SMTP plug-
   in on your site. BTW, please feel free to reach out via the live chat function
   on our [site](https://premio.io/) if that’s easier for you.

Viewing 1 replies (of 1 total)

The topic ‘Email function stopped working’ is closed to new replies.

 * ![](https://ps.w.org/mystickyelements/assets/icon-256x256.gif?rev=2901774)
 * [All-in-one Sticky Floating Contact Form, Call, Click to Chat, and 50+ Social Icon Tabs - My Sticky Elements](https://wordpress.org/plugins/mystickyelements/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mystickyelements/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/mystickyelements/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mystickyelements/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mystickyelements/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Karina](https://wordpress.org/support/users/karinapremio/)
 * Last activity: [6 months, 3 weeks ago](https://wordpress.org/support/topic/email-function-stopped-working/#post-18643522)
 * Status: resolved