Email field in Beaver B. Contact Form won’t connect to email field

Resolved boonika
(@boonika)

4 years, 3 months ago

Hey there. First of all thank you so much for this fantastic plugin as well as contributing to amazing Pods project. Such a treat.

In short, whatever I do the email address field in BB contact form doesn’t link properly to the pods email field set for the custom post type, and somehow gets replaced with the site admin email and that’s where messages end up. The concept was that the message reaches the author of the post, not the site admin.

Viewing 7 replies - 1 through 7 (of 7 total)

Thread Starter boonika
(@boonika)

4 years, 3 months ago

Just to be more clear – the idea is that the message gets delivered to any address/value entered in the pods email field that the BB contact form email field is linked to.

Cheers!

Plugin Contributor Jim True
(@jimtrue)

4 years, 3 months ago

How are you doing the Field Connector to your email field? That’s how that sort of stuff works. If the Field Connector isn’t using the field, the problem would then be in the Contact Form module.

Plugin Contributor Jim True
(@jimtrue)

4 years, 2 months ago

@boonika Never heard a reply from the above. Are you still experiencing the issue? Did you come up with another solution?

Plugin Contributor Jim True
(@jimtrue)

4 years, 1 month ago

I’ve not heard anymore from you on this issue, so I’m closing it. If you’re still having a problem, please open a new support issue.

Thread Starter boonika
(@boonika)

4 years, 1 month ago

OK, I didn’t see this either. I didn’t manage to fix it so I just replaced Beaver Builder’s contact form with Gravity form which fixed the problem. In it, I’ve created a hidden field, under Advanced I’ve checked “Allow field to be populated dynamically” and have added author_email as Parameter Name.
ingadesign
(@ingadesign)

4 years, 1 month ago
Hi @jimtrue,

I’m having the same issue. I connect the standard Beaver contact form to a custom field and the emails are going to site admin rather than to the email entered in the custom field.

Does anyone have a solution to this issue rather than using a different form plug in?
- This reply was modified 4 years, 1 month ago by ingadesign.
- This reply was modified 4 years, 1 month ago by ingadesign.
Plugin Contributor Jim True
(@jimtrue)

3 years, 9 months ago

@ingadesign When you reply to an already resolved ticket, no one is made aware of it, unfortunately. This is something you would need to escalate to the ‘creator’ of the Contact Form. If the field connector is letting you connect to an email field, then the contact form should send appropriately. If it’s not, that’s an issue with the contact form module, not our plugin.

You need to address this with Beaver Builder/Beaver Themer support, which you pay for premium access to.