Title: Email feature in wordpress
Last modified: August 31, 2016

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# Email feature in wordpress

 *  [gs1711](https://wordpress.org/support/users/gs1711/)
 * (@gs1711)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/email-feature-in-wordpress/)
 * Hi,
 * I have been trying to make the email feature work on my wordpress website. I 
   just put up a Send Inquiry button and when the user sends me a message, I have
   an “autoresponder” mail message set up, that will be delivered to the user. Now
   I just tried it by entering my personal email ID and the auto responder mail 
   landed up in my spam folder. Now I have some questions:
 * 1. How do I prevent the emails sent from my website to users from landing in 
   their spam folders?
 * 2. I noticed that the autoresponder email had something like this in the “From”
   label:
 * “<my company name> via gator4060.hostgator.com “
 * Why is it showing via gator4060.hostgator.com? Is this okay? Is this the reason
   my company’s mail landed in spam?
 * 3. My email appears as simple text. Can I make it look more attractive using 
   some simple HTML design code? If I did that, would it cause any problem and is
   there a possibility that the html code would be seen as spam by user’s email 
   engine?
 * Any help would be greatly appreciated.
 * Thanks

Viewing 1 replies (of 1 total)

 *  [Davood Denavi](https://wordpress.org/support/users/binarywc/)
 * (@binarywc)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/email-feature-in-wordpress/#post-7241684)
 * I was having the same problem..Hosted on InMotion hosting. even had issues with
   most of the mail from my WordPress install going to spam.
 * Take a look at this [plugin](https://wordpress.org/plugins/postman-smtp/). It
   resolved all of my issues!
 * Hope this helps. If not feel free to post again and I will see if I can help 
   further.

Viewing 1 replies (of 1 total)

The topic ‘Email feature in wordpress’ is closed to new replies.

## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Davood Denavi](https://wordpress.org/support/users/binarywc/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/email-feature-in-wordpress/#post-7241684)
 * Status: not resolved

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