Support » Plugin: WP Mail SMTP by WPForms » email failes

  • Resolved beemaker

    (@beemaker)



    Hello,

    We moved our site from one host service to another, and now when we test the smtp, it does not work, below is the debug it gives me.

    Versions:
    WordPress: 4.9.5
    WordPress MS: No
    PHP: 7.0.29
    WP Mail SMTP: 1.2.5

    Params:
    Mailer: smtp
    Constants: No
    ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
    Host: smtp.office365.com
    Port: 587
    SMTPSecure: tls
    SMTPAutoTLS: bool(true)
    SMTPAuth: bool(true)

    Server:
    OpenSSL: Yes
    SMTP Debug:
    2018-04-17 21:47:23 Connection: opening to smtp.office365.com:587, timeout=300, options=array (
    )
    2018-04-17 21:47:23 Connection: opened
    2018-04-17 21:47:23 SERVER -> CLIENT: 220-box2033.bluehost.com ESMTP Exim 4.89_1 #1 Tue, 17 Apr 2018 16:47:23 -0500
    220-We do not authorize the use of this system to transport unsolicited,
    220 and/or bulk e-mail.
    2018-04-17 21:47:23 CLIENT -> SERVER: EHLO protelecalarms.com
    2018-04-17 21:47:23 SERVER -> CLIENT: 250-box2033.bluehost.com Hello protelecalarms.com [74.220.219.231]
    250-SIZE 52428800
    250-8BITMIME
    250-PIPELINING
    250-AUTH PLAIN LOGIN
    250-STARTTLS
    250 HELP
    2018-04-17 21:47:23 CLIENT -> SERVER: STARTTLS
    2018-04-17 21:47:23 SERVER -> CLIENT: 220 TLS go ahead
    <br />
    <b>Warning</b>: stream_socket_enable_crypto(): Peer certificate CN=*.bluehost.com' did not match expected CN=smtp.office365.com’ in <b>/home3/protele2/public_html/wp-includes/class-smtp.php</b> on line <b>368</b><br />
    2018-04-17 21:47:23 SMTP Error: Could not connect to SMTP host.
    2018-04-17 21:47:23 CLIENT -> SERVER: QUIT
    2018-04-17 21:47:23 SERVER -> CLIENT: 221 box2033.bluehost.com closing connection
    2018-04-17 21:47:23 Connection: closed
    2018-04-17 21:47:23 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

Viewing 2 replies - 1 through 2 (of 2 total)
  • honndawg

    (@honndawg)

    Any luck resolving this issue? We have the exact same setup (Host- Bluehost; Mail-Office365) and issue.

    Plugin Author Slava Abakumov

    (@slaffik)

    @honndawg
    @beemaker

    Please contact Bluehost support, as the issue is in its servers configuration.
    Most likely you need to use special SMTP Host for that to work, and Bluehost needs to provide it to you.

Viewing 2 replies - 1 through 2 (of 2 total)
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