Title: There is already a registered account with this email
Last modified: February 21, 2018

---

# There is already a registered account with this email

 *  Resolved [leavai](https://wordpress.org/support/users/lparga/)
 * (@lparga)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/email-exists/)
 * Hi to everyone!
 * I have a question… When my clients buy a virtual product, they must create an
   user with an email account. If this user buy a subscription to my site, he must
   enter an email, but if this account exist, the checkout section show a message
   that says “There is already a registered account with this email”. How Can I 
   do to make a subscription with this same email account?
 * Thanks!
    -  This topic was modified 8 years, 2 months ago by [leavai](https://wordpress.org/support/users/lparga/).
      Reason: title

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [markhf](https://wordpress.org/support/users/markhf/)
 * (@markhf)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/email-exists/#post-10000364)
 * Hi [@lparga](https://wordpress.org/support/users/lparga/)
 * Users can login if already exist and can purchase the product. Let me know if
   you need more assistance on this.
 *  Thread Starter [leavai](https://wordpress.org/support/users/lparga/)
 * (@lparga)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/email-exists/#post-10002990)
 * Mark, thanks for your reply.
 * I’m ussing the subscriptions and membership plugins. When a user buy a suscription,
   he must enter a valid email, and if he has been bought any product before with
   this account, he can’t register his membership with this same email.
 * Did you understand my trouble? sorry for my english, thanks!
 *  [markhf](https://wordpress.org/support/users/markhf/)
 * (@markhf)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/email-exists/#post-10006128)
 * Hi [@lparga](https://wordpress.org/support/users/lparga/)
 * Please share the membership plugin that you are using through Skype @mark_35997,
   so I can check this scenario in detail.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘There is already a registered account with this email’ is closed to new
replies.

 * ![](https://s.w.org/plugins/geopattern-icon/xa-woocommerce-subscriptions_07c0d4.
   svg)
 * [Subscriptions for WooCommerce](https://wordpress.org/plugins/xa-woocommerce-subscriptions/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/xa-woocommerce-subscriptions/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/xa-woocommerce-subscriptions/)
 * [Active Topics](https://wordpress.org/support/plugin/xa-woocommerce-subscriptions/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/xa-woocommerce-subscriptions/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/xa-woocommerce-subscriptions/reviews/)

## Tags

 * [subscription](https://wordpress.org/support/topic-tag/subscription/)

 * 3 replies
 * 2 participants
 * Last reply from: [markhf](https://wordpress.org/support/users/markhf/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/email-exists/#post-10006128)
 * Status: resolved