Title: eMail empty Last modified: May 27, 2025 --- # eMail empty * Resolved [Manja Neumann](https://wordpress.org/support/users/tippl/) * (@tippl) * [1 year, 1 month ago](https://wordpress.org/support/topic/email-empty/) * Hi, * I use the form block for two contact forms, one in German and one in English. When I submit a message through the english version I get: * > Hello, > you have just received a new form submission with the following data from “ > xxx”: > Name: Max Muster > Email address: test@beispiel.deMessage: test > Your “xxx” WordPress * But the German form submission is empty: * > Hallo, > du hast soeben eine neue Formularabsendung von „xxx“ mit den folgenden Daten > erhalten: > Dein WordPress von „xxx“ * What could be the reason for this? * Thanks Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Author [Matthias Kittsteiner](https://wordpress.org/support/users/kittmedia/) * (@kittmedia) * [1 year, 1 month ago](https://wordpress.org/support/topic/email-empty/#post-18486229) * Hi [@tippl](https://wordpress.org/support/users/tippl/), * can you share a link to the page where this issue occurs, please? * Best regards, Matthias * Thread Starter [Manja Neumann](https://wordpress.org/support/users/tippl/) * (@tippl) * [1 year, 1 month ago](https://wordpress.org/support/topic/email-empty/#post-18486933) * [https://biapsy.lechatinformatique.de/kontakt/](https://biapsy.lechatinformatique.de/kontakt/) * Plugin Author [Matthias Kittsteiner](https://wordpress.org/support/users/kittmedia/) * (@kittmedia) * [1 year, 1 month ago](https://wordpress.org/support/topic/email-empty/#post-18489585) * Frontend looks good to me so far. * Are you able to provide me with the result of an SQL query from within your database? Usually, you can execute it via a tool like phpMyAdmin provided by your hoster. The query would be: * ```wp-block-code SELECT option_valueFROM wp_optionsWHERE option_name = 'form_block_data_470a7665-dc64-4115-affc-84e8803dff08'; ``` * Aside of that, what plugin are you using for the multilingual functionality? And did you copy the content/page from English to German or from anywhere else? * Thread Starter [Manja Neumann](https://wordpress.org/support/users/tippl/) * (@tippl) * [1 year, 1 month ago](https://wordpress.org/support/topic/email-empty/#post-18489621) * The result is: * ```wp-block-code a:3:{s:10:"block_type";s:4:"form";s:6:"fields";a:5:{i:0;a:6:{s:4:"name";s:0:"";s:4:"type";s:4:"text";s:8:"required";s:0:"";s:10:"spellcheck";s:5:"false";s:5:"label";s:4:"Name";s:10:"block_type";s:5:"input";}i:1;a:8:{s:9:"isReplyTo";b:1;s:4:"name";s:0:"";s:4:"type";s:5:"email";s:8:"required";s:0:"";s:10:"spellcheck";s:5:"false";s:5:"label";s:14:"E-Mail-Adresse";s:10:"block_type";s:5:"input";s:11:"is_reply_to";b:1;}i:2;a:5:{s:4:"name";s:0:"";s:8:"required";s:0:"";s:10:"spellcheck";s:5:"false";s:5:"label";s:9:"Nachricht";s:10:"block_type";s:8:"textarea";}i:3;a:6:{s:4:"name";s:15:"data-processing";s:4:"type";s:8:"checkbox";s:8:"required";s:0:"";s:5:"value";s:260:"Ich willige ein, dass meine Daten zum Zwecke der Kontaktaufnahme gespeichert und verarbeitet werden. Weitere Informationen erhältst du in unserer Datenschutzerklärung.";s:5:"label";s:169:"Ich willige ein, dass meine Daten zum Zwecke der Kontaktaufnahme gespeichert und verarbeitet werden. Weitere Informationen erhältst du in unserer Datenschutzerklärung.";s:10:"block_type";s:5:"input";}i:4;a:5:{s:4:"type";s:6:"submit";s:5:"value";s:8:"Absenden";s:5:"class";s:39:"wp-block-button__link wp-element-button";s:5:"label";s:0:"";s:10:"block_type";s:5:"input";}}s:7:"subject";s:0:"";} ``` * I use Polylang for multilingual functionality. I’m not sure, but I think I might have copied it from English to German. * Plugin Author [Matthias Kittsteiner](https://wordpress.org/support/users/kittmedia/) * (@kittmedia) * [1 year, 1 month ago](https://wordpress.org/support/topic/email-empty/#post-18489644) * Did you manually tried to clear the value of the `Name` value in the sidebar of each field? Then, I can reproduce the issue, as an empty value is stored for this field and is then later not matched with the processed data. * As a quick fix, you can manually edit the field names, e.g. adding an “s” and remove it, then save the post again, and it should solve the issue. * I will release a fix so that empty name values there properly use the auto-generated ones from the label, as it should be. * Thread Starter [Manja Neumann](https://wordpress.org/support/users/tippl/) * (@tippl) * [1 year, 1 month ago](https://wordpress.org/support/topic/email-empty/#post-18489678) * I added the s and removed it afterwards. It actually works now. * The field values were exactly what the labels were called. Name – nameE-Mail- Adresse – e-mail-adresseNachricht – nachricht * I hope this helps you find the cause. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘eMail empty’ is closed to new replies. * ![](https://ps.w.org/form-block/assets/icon.svg?rev=2889439) * [Form Block](https://wordpress.org/plugins/form-block/) * [Frequently Asked Questions](https://wordpress.org/plugins/form-block/#faq) * [Support Threads](https://wordpress.org/support/plugin/form-block/) * [Active Topics](https://wordpress.org/support/plugin/form-block/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/form-block/unresolved/) * [Reviews](https://wordpress.org/support/plugin/form-block/reviews/) * 6 replies * 2 participants * Last reply from: [Manja Neumann](https://wordpress.org/support/users/tippl/) * Last activity: [1 year, 1 month ago](https://wordpress.org/support/topic/email-empty/#post-18489678) * Status: resolved