Support » Plugin: Contact Form by Supsystic » Email doesn’t arrive

  • Resolved robygiac

    (@robygiac)


    Hello,
    use the plugin for all my site but since yesterday I do not get more email. Also trying the test email does not get me anything … what could have happened?
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hello!
    Email delivery depends from your server configuration. For some cases – you and your subscribers can not receive emails just because email on your server is not working correctly. If you have not received test email – this means that email functionality on your server is not working correctly and you should contact your hosting provider with this issue and ask them to setup email functionality on your server.

    Also please check this article – http://supsystic.com/contact-form-doesnt-send-messages/

    Thread Starter robygiac

    (@robygiac)

    Why the problem has only presented yesterday and before he ever worked out?
    Also, my host told me that the problem might be due to the emails sent from a generic sender imposed … as a sender “mail@mydomain.com”?
    Thanks

    Plugin Author supsystic

    (@supsysticcom)

    Hello!
    Please provide screenshot of Submit Options and link to the page with your contact form.
    Also you can contact us through our internal support. We will check what is wrong and will help you to solve the problem.

Viewing 3 replies - 1 through 3 (of 3 total)
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