Email does not work at all

  • Resolved vcoronel

    (@vcoronel)


    2 years, 12 months ago

    I requested some help many days ago and I have not received a single line in response. Please help with this UNLESS I have to have the PAY VERSION in order to get your attention.
    I have done everything as per your documentation and my emails do not go out. I have like 10 attempts that show zero (0) sent.
    I have an successful authenticated account, I am using my website domain email (example: ‘contact@mywebsitedomain.com’), and I am still unable to make it work. Please help ASAP.

    If this works for me then I will move next to buy the paid version of this pluging.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • yieldway

    (@yieldway)

    2 years, 12 months ago

    I also wonder what’s happening. I have been using the free version of Mailpoet since almost 3 years without any issue but last week, my newsletter did not go out!

    I checked that everything was well setup on my WP which was, but in Mailpoet “Newsletter” section I see this below message:

    “`Sending has been paused due to a technical issue with MailPoet: The MailPoet sending service has stopped sending your emails for one of the following reasons:

    You may have reached your plan’s subscription limit. Manage your subscriptions.
    You might have a bad deliverability rate. Please contact our support team to resolve the issue.

    Check your send method settings.`”

    I hope that someone from support can help. People register to my website via a form, so they asked to receive my newsletters.

    Plugin Support Elvira K. a11n

    (@treibalen)

    2 years, 12 months ago

    Hi there @vcoronel,

    I replied to the second thread you opened so I’m closing this one as a duplicate.

    @yieldway Please create a separate thread for your issue.

    Cheers!

    yieldway

    (@yieldway)

    2 years, 11 months ago

    Hi Elvira,

    I’ve already created a seperate thread for my issue since 2 days and waiting for a response, thank you 😉

    • This reply was modified 2 years, 11 months ago by yieldway.
Viewing 3 replies - 1 through 3 (of 3 total)
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