• Resolved X3Inspire

    (@russhimi)


    Hi, nowaday i’m always getting this error:

    EMAIL DELIVERY ERROR: the plugin WP Mail SMTP v2.1.1 logged this error during the last time it tried to send an email:
    
    There was a problem while retrieving Auth for gmail: Could not json decode the token
    Consider running an email test after fixing it.

    Any idea?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @russhimi,

    I apologize for the trouble with that. The error generally appears when there’s a conflict with the Google API library included by WP Mail SMTP and other activated plugins in your site. There’s a known conflict with ‘Simple Calendar’ and ‘Updraft Plus’ plguin. Could you please let me know if you have either of these or other similar plugins installed in your site?

    Thanks!

    Thread Starter X3Inspire

    (@russhimi)

    Yes, i’m using Updraft plugin.

    Hi @russhimi,

    Thanks for the confirmation. There’s a known conflict with the Updraft plugin because of the different Google library version used by Updraft and WP Mail SMTP plugin. We are looking for enhancements to avoid such conflict in the future. In the meantime, you can switch to other available mailers. We have a documentation on each of the avaialble mailers.

    Have a good one!

Viewing 3 replies - 1 through 3 (of 3 total)
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