Title: EMAIL DELIVERY ERROR:
Last modified: May 28, 2020

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# EMAIL DELIVERY ERROR:

 *  Resolved [drsajjan](https://wordpress.org/support/users/drsajjan/)
 * (@drsajjan)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/email-delivery-error-17/)
 * i registered the new user. registration email received. and bought a product 
   but the transaction email not received???
    and it shows this error in the dashboard
 * why is this error –
 * EMAIL DELIVERY ERROR: the plugin WP Mail SMTP v2.0.1 logged this error during
   the last time it tried to send an email:
 * Mailer: Other SMTP
    PHPMailer was able to connect to SMTP server but failed while
   trying to send an email. Consider running an email test after fixing it.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Femail-delivery-error-17%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Sanjeev Aryal](https://wordpress.org/support/users/sanzeeb3/)
 * (@sanzeeb3)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/email-delivery-error-17/#post-12909290)
 * Hi [@drsajjan](https://wordpress.org/support/users/drsajjan/),
 * Please make sure the ‘From Email’ header of the transactional email matches the
   one you’ve set up in SMTP. Alternatively, you can check the ‘Force From Email’
   option within WP Mail SMTP settings.
 * I hope this helps!
 *  [Sanjeev Aryal](https://wordpress.org/support/users/sanzeeb3/)
 * (@sanzeeb3)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/email-delivery-error-17/#post-12953235)
 * Hi [@drsajjan](https://wordpress.org/support/users/drsajjan/) – We haven’t heard
   from you in about a week, so I’m going to go ahead and mark this ticket resolved.
   If you still have questions, though, please feel welcome to continue the conversation

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘EMAIL DELIVERY ERROR:’ is closed to new replies.

 * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440)
 * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/)
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## Tags

 * [EMAIL DELIVERY ERROR](https://wordpress.org/support/topic-tag/email-delivery-error/)

 * 2 replies
 * 2 participants
 * Last reply from: [Sanjeev Aryal](https://wordpress.org/support/users/sanzeeb3/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/email-delivery-error-17/#post-12953235)
 * Status: resolved