Support » Plugin: BackWPup - WordPress Backup Plugin » email database backup trying to backup entire directory instead

  • Resolved Espi

    (@josheprovoedu)


    Appears to have started today. I have a hourly database backup that gets sent to a specific email address. For some reason when it gets to the point where it compresses the files to send it’s trying to grab ALL the files rather then just the database.

    I’m running this plugin on about 7 sites currently and only having this issue with one.

    I’ve verified that only the job tasks only has “database backup” checked.

    Here is what the log looks like.

    [22-Sep-2017 10:35:15] 1. Try to backup database …
    [22-Sep-2017 10:35:15] Connected to database THS-Website on localhost
    [22-Sep-2017 10:35:16] Added database dump "backwpup_df32c003_THS-Website.sql" with 25.42 MB to backup file list
    [22-Sep-2017 10:35:16] Database backup done!
    [22-Sep-2017 10:35:16] 1. Trying to generate a manifest file …
    [22-Sep-2017 10:35:16] Added manifest.json file with 6.52 KB to backup file list.
    [22-Sep-2017 10:35:16] 1. Trying to create backup archive …
    [22-Sep-2017 10:35:16] Compressing files as PclZip. Please be patient, this may take a moment.
    [22-Sep-2017 10:38:24] Backup archive created.
    [22-Sep-2017 10:38:24] Archive size is 1.79 GB.
    [22-Sep-2017 10:38:24] 10369 Files with 2.01 GB in Archive.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support duongcuong96

    (@duongcuong96)

    Hi @josheprovoedu,
    Please make sure that you check only Database backup in Job Tasks
    ( BackWpUp -> Jobs -> [your job] -> General )
    Hope that help you 😀
    Have a nice day!

    • This reply was modified 2 years, 4 months ago by duongcuong96.
    Espi

    (@josheprovoedu)

    I’ve verified that the only job tasks selected are database backup.

    As I stated before it just started happening 3 days ago(without any changes being made to settings). The site was backing up previously for several weeks.

    There are even several sites on the same server that are using the same plugin without any issues. is there any other reason that the job would not listen to the settings?

    Espi

    (@josheprovoedu)

    Our full disk backup returned errors also.

    this one pointed at permission problems. After correcting the permission issue with the backup temp folder the database only backup stopped trying to backup everything.

    This might potentially be a bug since the database backup did not give me any indication of the problem.

    I’ll leave it up to you to decide.

    Take care. I do love your plugin 🙂

    Plugin Support duongcuong96

    (@duongcuong96)

    @josheprovoedu,
    Could you please try to remove the job with error and then recreate a new one?
    Is that problem gone?

    Espi

    (@josheprovoedu)

    I tried that as one of my first troubleshooting steps. The new job did the same thing the first job did. It tried to backup everything.

    Plugin Support duongcuong96

    (@duongcuong96)

    @josheprovoedu,
    Okay, so here is my best guest, please try to install this:
    https://wordpress.org/plugins/advanced-cron-manager/
    and then remove all backwpup_* cron job by this plugin.
    Try again, if the problem still exists, please uninstall BackWpUp and then install it again.
    This problem is so weird, I have never ever get it before.

    Espi

    (@josheprovoedu)

    The problem has gone away since I reset permissions to the temp folder. I’ll try to delete the cron job if this issue pops up again. We currently use the plugin on about 10 different websites.

    Plugin Support duongcuong96

    (@duongcuong96)

    @josheprovoedu, Glad to hear that working now 😀
    If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support 😀
    https://wordpress.org/support/plugin/backwpup/reviews/
    thank you!

Viewing 8 replies - 1 through 8 (of 8 total)
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