Title: Email conflict Last modified: December 12, 2019 --- # Email conflict * [CaptainMorgan](https://wordpress.org/support/users/davehealey/) * (@davehealey) * [6 years, 5 months ago](https://wordpress.org/support/topic/email-conflict/) * BackWPup’s Amazon Services integration is causing a conflict with The Newsletter plugin’s ability to send email via Amazon SES. This has only happened since the most recent update to BackWPup. Viewing 12 replies - 1 through 12 (of 12 total) * Thread Starter [CaptainMorgan](https://wordpress.org/support/users/davehealey/) * (@davehealey) * [6 years, 5 months ago](https://wordpress.org/support/topic/email-conflict/#post-12236528) * I’ve spoken with the developer of The Newsletter plugin and he’s said that they’d like to work with you to resolve this issue. There was also a similar issue a few months ago that they resolved. * [https://www.thenewsletterplugin.com/newsletter-amazon-ses-addon-and-backwpup-plugin-conflict-resolved](https://www.thenewsletterplugin.com/newsletter-amazon-ses-addon-and-backwpup-plugin-conflict-resolved) * Thread Starter [CaptainMorgan](https://wordpress.org/support/users/davehealey/) * (@davehealey) * [6 years, 5 months ago](https://wordpress.org/support/topic/email-conflict/#post-12244775) * Hi, * This is actually more of an issue that I thought. BackWPUp is also causing a conflict with email sending in general, I think it’s something to do with the scheduling system in WordPress but I could very well be wrong. Basically BackWPUp now only break The Newsletter plugin but it also breaks Contact Form 7. * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [6 years, 5 months ago](https://wordpress.org/support/topic/email-conflict/#post-12247130) * Hi [@davehealey](https://wordpress.org/support/users/davehealey/) Sorry, but I personally running BackWPUp and Contact Form 7(both the latest version) is about more than 10 sites without any problem. * About the Newsletter plugin, maybe the issue comes from NEWSLETTER’s AMAZON SES addon because of library conflict( this is a premium addon so I can’t have to test yet but will ask our devs for solution ), so I really want to know how you got the issue? any step to reproduce it? * Thank you! * Thread Starter [CaptainMorgan](https://wordpress.org/support/users/davehealey/) * (@davehealey) * [6 years, 4 months ago](https://wordpress.org/support/topic/email-conflict/#post-12256189) * Thanks for getting back to me. To reproduce the newsletter plugin I just activate backwpup and try to send a test email or verify my SES email address through the newsletter plugin’s interface. * This is what the Newsletter plugin dev said to me * > Our plugin detects if someone already loaded the amazon library, but probably > they [backwpup] decided, to avoid the conflict, to load the library only partially, * > if possible forward the problem even to them and say that we’re open to find > out together a solution. * I have two sites with backwpup and the newsletter plugin and both have the same issue. They both have the contact form issue too. For example – [https://xtant-audio.com/contact/](https://xtant-audio.com/contact/) - This reply was modified 6 years, 4 months ago by [CaptainMorgan](https://wordpress.org/support/users/davehealey/). * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [6 years, 4 months ago](https://wordpress.org/support/topic/email-conflict/#post-12300109) * Hi [@davehealey](https://wordpress.org/support/users/davehealey/) Could you please help me try this patched version? is that help? Thank you! [https://www.dropbox.com/s/iwb5s7lnma344s5/backwpup-s3%20test-1.zip?dl=0](https://www.dropbox.com/s/iwb5s7lnma344s5/backwpup-s3%20test-1.zip?dl=0) * Thread Starter [CaptainMorgan](https://wordpress.org/support/users/davehealey/) * (@davehealey) * [6 years, 4 months ago](https://wordpress.org/support/topic/email-conflict/#post-12302399) * Hello, * No that didn’t fix the issue unfortunately. * I’ve uploaded a video so you can see the problem is there when the plugin is active, and gone when the plugin is deactivated. * [https://youtu.be/A7u23KIXpiE](https://youtu.be/A7u23KIXpiE) * I also rolled back the plugin to version 3.6.10 and the issue is gone. So this was caused by something you did with the 3.7 update. * Thread Starter [CaptainMorgan](https://wordpress.org/support/users/davehealey/) * (@davehealey) * [6 years, 4 months ago](https://wordpress.org/support/topic/email-conflict/#post-12327787) * Any progress with this? * Thread Starter [CaptainMorgan](https://wordpress.org/support/users/davehealey/) * (@davehealey) * [6 years, 3 months ago](https://wordpress.org/support/topic/email-conflict/#post-12423456) * Bump bump * Thread Starter [CaptainMorgan](https://wordpress.org/support/users/davehealey/) * (@davehealey) * [5 years, 10 months ago](https://wordpress.org/support/topic/email-conflict/#post-13110815) * Bump again… * Thread Starter [CaptainMorgan](https://wordpress.org/support/users/davehealey/) * (@davehealey) * [5 years, 7 months ago](https://wordpress.org/support/topic/email-conflict/#post-13439190) * This issue is still present in the latest update… * [Andreas W.](https://wordpress.org/support/users/aweissinpsyde/) * (@aweissinpsyde) * [5 years, 5 months ago](https://wordpress.org/support/topic/email-conflict/#post-13729013) * Please try it with the latest version. * Thread Starter [CaptainMorgan](https://wordpress.org/support/users/davehealey/) * (@davehealey) * [5 years, 5 months ago](https://wordpress.org/support/topic/email-conflict/#post-13766823) * Why has the topic been marked as resolved? The latest version 3.8.0 hasn’t fixed the problem as I said 2 months ago. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Email conflict’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) ## Tags * [amazon](https://wordpress.org/support/topic-tag/amazon/) * [email](https://wordpress.org/support/topic-tag/email/) * [SES](https://wordpress.org/support/topic-tag/ses/) * 12 replies * 3 participants * Last reply from: [CaptainMorgan](https://wordpress.org/support/users/davehealey/) * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/email-conflict/#post-13766823) * Status: not resolved