Thread Starter
tommye
(@tommye)
ADDED INFO:
I just tried a purchase myself and found that once i go to PAYPAL, and if I click “cancel and return to Knobeez Guitar Products” it takes them to an order confirmation page on my site knobeez.com and shows them the order is complete. Then the email shows up right behind that.
Thanks
Tom
Thread Starter
tommye
(@tommye)
ADDED INFO:
Okay, when they DO NOT pay they get sent to our site and see an order, and sent an email that shows this at the top:
Thank you for your order! If you had troubles with payment process you can retry the payment or cancel the order.
Your order confirmation is below. Thank you again for your business.
When the order gets “paid” at PayPal, they get an email sent an email that shows this at the top:
You have received new order, and that order was marked as completed. You can view order details below.
Is there someplace I can at least change what they see when they cancel an order process, and change what the email they are sent says??
Thanks
Tom
Hello,
mails are sent during the ordering process multiple times per order status. There is nothing wrong with that and that is the intended functionality. You can however of course edit the mail templates. They are located at:
wp-content/plugins/orillacart/com_shop/front/views/mail/templates
Do not edit the files directly as you will lose the changes after updating. You need to override them instead. To do that, copy the files to the following path:
wp-content/themes/YOUR_THEME/com_shop_front/mail/
Best Regards
Thread Starter
tommye
(@tommye)
Thank you, this worked GREAT!!!!
Tom