Title: email confirmation
Last modified: August 22, 2016

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# email confirmation

 *  [lizzym](https://wordpress.org/support/users/lizzym/)
 * (@lizzym)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/email-confirmation-4/)
 * I do not get no message. I purchase one product from my new website and i got
   confirmation. but i never got an email whatsoever. Would you please help?
 *  See Below:
    Purchase Confirmation Thank you for your order. An email confirmation
   has been sent to [lm6355@yahoo.com](https://wordpress.org/support/topic/email-confirmation-4/lm6355@yahoo.com?output_format=md).
 *  Account
    Profile Purchases
 * Order Details
    Order Number: #000190 November 17, 2014 Total: $12.71 Status: 
   Pending Thank you for your order. You will be able to pay when pickup the order,
   by cash, check or credit card. We will contact you shortly to confirm the order.
   Billing Address test M 102 main Frankfort, KY 40602 US Shipping Address Lizzy
   M Purchases Carleigh’s Cocoa Brownies 1 $11.99 Subtotal $11.99 Total $12.71 Edit
 * [https://wordpress.org/plugins/ithemes-exchange/](https://wordpress.org/plugins/ithemes-exchange/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Elise Alley](https://wordpress.org/support/users/ecalley/)
 * (@ecalley)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/email-confirmation-4/#post-5487377)
 * Hi lizzym,
 * Did you check to make sure that the email didn’t go into your spam folder?
 * Can you also check with your host and see if they blocked the email for some 
   reason? There are some hosts that, for instance, will block emails being sent
   using wp_mail. So you might double check with them and see what they have to 
   say.
 * Let us know what you find.
 * Thanks,
 * Elise

Viewing 1 replies (of 1 total)

The topic ‘email confirmation’ is closed to new replies.

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## Tags

 * [email confirmation](https://wordpress.org/support/topic-tag/email-confirmation/)

 * 1 reply
 * 2 participants
 * Last reply from: [Elise Alley](https://wordpress.org/support/users/ecalley/)
 * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/email-confirmation-4/#post-5487377)
 * Status: not resolved