• Resolved ACLWP

    (@aclwp)


    Hello,

    The Fast Secure Contact Form works except for one thing. When I receive the email message it comes as all one line with everything running together and no breaks. It makes the message really hard to read. (Note: I’ve tried it in my Outlook as well as web based email clients)

    Here’s the form location: http://hoacornerstone.org/contact/

    Here is how the email that I receive looks:

    To: Administrator Name: Tony Test 3 Email: tony@email.com Your Cornerstone Address Number & Courtyard: 44 Super Road Type of Request: Other Request Details: Testing the type in box. Here is some test after 2 return line breaks. Thank you, Tony Submit Picture for the Photo Gallery (please keep pictures under 4MB): No file attached From a WordPress user: cornerhome User email: email@hoacornerstone.org User display name: cornerhome Sent from (ip address): 174.67.204.248 (ip174-67-204-248.oc.oc.cox.net) Date/Time: May 13, 2014 9:32 PM Coming from (referer): http://hoacornerstone.org/contact/ Using (user agent): Mozilla/5.0 (Windows NT 6.0; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0

    Thank you,

    Tony

    https://wordpress.org/plugins/si-contact-form/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi Tony, can you let me know what are your current settings under the following….>>…

    Plugins >> FS Contact Form >> Advanced >> Advanced Form and Email Settings >>

    Are the following enabled?

    1. Enable to receive email as HTML instead of plain text.
    2. Enable to have the email labels on same line as values.

    Thank you

    Thread Starter ACLWP

    (@aclwp)

    Hello, they were not enabled but I enabled them and that did the trick.

    Thank you so much!

    Tony

    Hi Tony, I am happy to hear 🙂 well done.

    If your issue is resolved can you mark this support thread as resolved.

    Kind regards

    Thread Starter ACLWP

    (@aclwp)

    It is, thanks again for your prompt response and great plugin!

Viewing 4 replies - 1 through 4 (of 4 total)
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