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[resolved] Email Button Not Sending Email (5 posts)

  1. rachelexodus
    Posted 2 years ago #

    I've tried several times to use the email button on one of my pages. Everything seems to go through fine, but I haven't ever received the email. Also, why does it say "Posted to email Thanks! Your post is live."? It's kind of confusing to have it called a "post".

    Here's the link to my page that has the email button:



  2. Andy - Shareaholic
    Posted 2 years ago #

    Hi Rachel,

    Our email share button is currently down as we're in the process of migrating from Amazon's email service to another email service. I apologize for the inconvenience, we'll be sure to let you know when it's back up again.


    Andy Huang
    Shareaholic Support

  3. rachelexodus
    Posted 2 years ago #

    So, now clicking on the email button opens Outlook, which I suppose means that the button has a "mailto" link instead of using an integrated email feature. Is this now the desired behavior? I have issues with mailto links because many people I know do not use Outlook (which will open by default for these types of links on a PC).

  4. Shareaholic
    Plugin Author

    Posted 2 years ago #

    Hi rachelexodus, the email button does link to "mailto" for now which in turn opens whatever is the default email method on the given machine. For instance, Gmail will open if the user has Gmail set as their default emailing program in their OS.

    We've had spam issues with the integrated email form which caused issues with our email/SMTP provider. We will probably get it back as a premium feature.

  5. Seb81
    Posted 1 year ago #

    The strange design is that having wordpress, there's mostly chance there's a local mail() function and that share feature should rely on it more than a unique externalized smtp server...

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