Email Before Download – paragraphs in e-mail template

try making your html template be HTML. Or, at least the newline parts. So, where you currently have an empty blank line, you might try like p and slash p or the br. I don’t know how to enter that stuff on this message board without it getting interpreted.

Hopefully you understand what I meant by the above, but I’ll try something here and see if it’ll show up:

so like try a <br /> tag where you currently have a blank line in your template. I can't remember if that works or not, but I think it does .. I want to say that even if you are sending text email it translates those back into newlines in text (rather than as html), but I may be confused. anyway, give it a shot.  if that doesn't work, try:  <p></p>
on a line by itself.  Or, you could always try wrapping your paragraph in that like
<p>
this is my paragraph blah blah
</p>
and that might work.  or, i could be misremembering..