Title: Email and Processing Last modified: August 22, 2016 --- # Email and Processing * Resolved [nestor.rentas](https://wordpress.org/support/users/nestorrentas/) * (@nestorrentas) * [11 years, 2 months ago](https://wordpress.org/support/topic/email-and-processing/) * Hi! * I am having an issue with emails. WordPress can send email (Tested) using SMTP but I am getting no email on new user sign ups. Also..the payments page (Dashboard) is showing all my transactions but some are stuck in the “pending” status but the funds have been deposited in Paypal. Others show the Transaction ID fine. * Thank You * [https://wordpress.org/plugins/users-ultra/](https://wordpress.org/plugins/users-ultra/) Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Contributor [Plugins Area](https://wordpress.org/support/users/usersultra/) * (@usersultra) * [11 years, 2 months ago](https://wordpress.org/support/topic/email-and-processing/#post-5906362) * Hi nestor.rentas, * Thanks for your email. * As for your first issue UU uses the default “wp_mail” function, this comes with WordPress. * You may want to check this link out [http://codex.wordpress.org/Function_Reference/wp_mail](http://codex.wordpress.org/Function_Reference/wp_mail) * Check when it says “For this function to work, the settings SMTP and smtp_port( default: 25) need to be set in your php.ini file. “ * We will check the Paypal issue. From time to time we need to tweak it a little bit. You know, paypal changes and we have to change as well 😉 * I’ll keep you posted Cheers Adrian * Plugin Contributor [Plugins Area](https://wordpress.org/support/users/usersultra/) * (@usersultra) * [11 years, 2 months ago](https://wordpress.org/support/topic/email-and-processing/#post-5906363) * Are those payments being received in the same currency you’ve set in the UU Settings tab? * For instance, are you setting the default currency as USD and your clients are paying in Euro? * Please let me know * Thread Starter [nestor.rentas](https://wordpress.org/support/users/nestorrentas/) * (@nestorrentas) * [11 years, 2 months ago](https://wordpress.org/support/topic/email-and-processing/#post-5906365) * Payments are all in US dollars. * As for the mail function, does the UU mail function operate independently from any plugin I may be using for sending via SMTP? I set the option under “Notifications” in the Mailer section to “use third party plugins” and the plugin I am using is sending email via SMTP. (Tested) . Should I revert and use the native functionality? Also…how does the line need to read in the php.ini file if the latter is true? * Plugin Contributor [Plugins Area](https://wordpress.org/support/users/usersultra/) * (@usersultra) * [11 years, 2 months ago](https://wordpress.org/support/topic/email-and-processing/#post-5906366) * Please try to revert the setting and try it out again. The “use third party plugins” uses a hook that can be used by developers. * Don’t change the php.ini for now. just try to use the default email function and let me know if that works * Thread Starter [nestor.rentas](https://wordpress.org/support/users/nestorrentas/) * (@nestorrentas) * [11 years, 2 months ago](https://wordpress.org/support/topic/email-and-processing/#post-5906367) * Best way to test with UU? Do I disable the SMTP sender? * Plugin Contributor [Plugins Area](https://wordpress.org/support/users/usersultra/) * (@usersultra) * [11 years, 2 months ago](https://wordpress.org/support/topic/email-and-processing/#post-5906368) * are the users being activated right after the payment confirmation? * Plugin Contributor [Plugins Area](https://wordpress.org/support/users/usersultra/) * (@usersultra) * [11 years, 2 months ago](https://wordpress.org/support/topic/email-and-processing/#post-5906370) * Yes, do that, try to use the native wp_mail feature without SMTP. That should work well * Thread Starter [nestor.rentas](https://wordpress.org/support/users/nestorrentas/) * (@nestorrentas) * [11 years, 2 months ago](https://wordpress.org/support/topic/email-and-processing/#post-5906371) * I used a plugin to test the functionality. Both SMTP and Regular send mail are functioning and delivering email. Users are being activated after they pay. * Plugin Contributor [Plugins Area](https://wordpress.org/support/users/usersultra/) * (@usersultra) * [11 years, 2 months ago](https://wordpress.org/support/topic/email-and-processing/#post-5906372) * Please use the regular option on UU Dashboard and let me know if the users are being notified. You may use a testing account for testing it. * Thread Starter [nestor.rentas](https://wordpress.org/support/users/nestorrentas/) * (@nestorrentas) * [11 years, 2 months ago](https://wordpress.org/support/topic/email-and-processing/#post-5906375) * Ok,,,All is working. Ignore the Paypal issue as well and close this thread. I know the applications gateway us working because two other signups showed the transaction id. * Thank you * Plugin Contributor [Plugins Area](https://wordpress.org/support/users/usersultra/) * (@usersultra) * [11 years, 2 months ago](https://wordpress.org/support/topic/email-and-processing/#post-5906376) * I’m glad to hear the everything has been resolved 😉 * We will be adding an option that will let you receive the whole Paypal IPN response in your email. That will help to troubleshoot issues in the future. * Cheers Adrian * Plugin Contributor [Plugins Area](https://wordpress.org/support/users/usersultra/) * (@usersultra) * [11 years, 2 months ago](https://wordpress.org/support/topic/email-and-processing/#post-5906477) * Hello nestor.rentas, * The new feature I’ve mentioned yesterday has been implemented. * Cheers Adrian Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Email and Processing’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/users-ultra_a880cc.svg) * [Users Ultra Membership, Users Community and Member Profiles With PayPal Integration Plugin](https://wordpress.org/plugins/users-ultra/) * [Frequently Asked Questions](https://wordpress.org/plugins/users-ultra/#faq) * [Support Threads](https://wordpress.org/support/plugin/users-ultra/) * [Active Topics](https://wordpress.org/support/plugin/users-ultra/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/users-ultra/unresolved/) * [Reviews](https://wordpress.org/support/plugin/users-ultra/reviews/) ## Tags * [alerts](https://wordpress.org/support/topic-tag/alerts/) * [emails](https://wordpress.org/support/topic-tag/emails/) * [paypal](https://wordpress.org/support/topic-tag/paypal/) * [transaction id](https://wordpress.org/support/topic-tag/transaction-id/) * 12 replies * 2 participants * Last reply from: [Plugins Area](https://wordpress.org/support/users/usersultra/) * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/email-and-processing/#post-5906477) * Status: resolved