@bafius Basically, In our latest update, we made some modifications, but we are currently running a migration process to synchronize old settings with the new ones. If you’re experiencing issues, it’s possible that the migration didn’t run for your site.
Not to worry, simply deactivate the plugin and then reactivate it. After doing so, please check again, and the issue should be resolved.
Thread Starter
bafius
(@bafius)
I have deactivate/activated plugin a few times and it just didn’t work 🙁
Products with fresh stock are still showing the number of subscribers to the right on the products row – it used to set to zero when increasing stock and email alerts were being sent.
Is there a way I can check if the migration did happen? And also, if this happens, will send these pending alerts automatically or do I have to do something else?
Hi @bafiu, not to worry.
Please contact us over our forum, so our developer can assist you out further : https://multivendorx.com/support-forum/
Thread Starter
bafius
(@bafius)
Can’t post at the forum as this feature is part of the core free plugin :/
After some debuggin’, I have verified the following:
- If I create a fresh alert, emails are being sent OK
- Whenever I increase stock of a OOS item with active subscribers that enlisted before plugin update, they won’t receive the email alert
- At the WC products tab list, these items display its stock sucessfully increased but they still show the number of active subscribers to the right instead of “0” as it used to happen
- This cron event (dc_start_stock_alert) is constantly getting an error warning and displays no action related.
- Cron is properly working for other tasks
Can you help me with it?
@bafius, please contact us over our contact form, so we can assist you further : https://multivendorx.com/contact-us/
