Support » Fixing WordPress » Email address as login fails to login

  • Hey guys,

    We have a weird situation. We have been using email address as usernames to login and it has been working fine the whole time. Then just yesterday a user keeps failing to login. We changed the password, send reset links, and even directly changed it from the wp_users using MD5 by still nothing.

    Only when we tried to change the email address in the wp_users to our send to something+user@gmail.com thinking to send us the reset link. But before we could reset the password, the user can login. But we changed back the email address in the wp_users, the user again failed to login.

    All of our users have the email address format as the login name. And so far only one has failed to login.

    Has anybody encountered the same scenario and how did you solved it?

    The page I need help with: [log in to see the link]

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  • Moderator bcworkz

    (@bcworkz)

    You changed their email in the DB, then they could log in using their email???

    Are the user_login and user_email fields the same? Have you tried changing their user_login field to something else? They still should be able to login using their email, but the lack of redundant field values might help.

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