Title: Email Activation doesn’t work
Last modified: September 3, 2025

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# Email Activation doesn’t work

 *  Resolved [jamesmatthew](https://wordpress.org/support/users/jamesmatthew/)
 * (@jamesmatthew)
 * [9 months, 1 week ago](https://wordpress.org/support/topic/email-activation-doesnt-work/)
 * Not sure if this has been mentioned in the past, but I keep running into a bug
   where I’ve set up a custom user role with Email Authentication.
 * When a new user is registered the new user is **automatically approved without
   opening the activation email** nor clicking the activation button.
 * There’s no custom code around UM added, I’m just using the default register page
   which now assigns that custom user role on registration.
 * Plugin apart from that seems great but this is a deal breaker if this bug continues.
 * Any help would be appreciated!
    -  This topic was modified 9 months, 1 week ago by [jamesmatthew](https://wordpress.org/support/users/jamesmatthew/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Yurii](https://wordpress.org/support/users/yuriinalivaiko/)
 * (@yuriinalivaiko)
 * [9 months, 1 week ago](https://wordpress.org/support/topic/email-activation-doesnt-work/#post-18625886)
 * Hello [@jamesmatthew](https://wordpress.org/support/users/jamesmatthew/)
 * Please check which role you have set by default and assigned to the user upon
   registration. For this role, you need to set the value “Require email activation”
   in the registration options for the “Registration Status” setting, and also make
   sure that “Account Activation Email” is enabled in email notifications.
   More 
   detailed information about this is here [https://docs.ultimatemember.com/article/1652-how-to-enable-email-notification-on-activation-or-admin-review-upon-users-registration](https://docs.ultimatemember.com/article/1652-how-to-enable-email-notification-on-activation-or-admin-review-upon-users-registration)
 * Regards.
 *  Plugin Support [andrewshu](https://wordpress.org/support/users/andrewshu/)
 * (@andrewshu)
 * [9 months, 1 week ago](https://wordpress.org/support/topic/email-activation-doesnt-work/#post-18631879)
 * Hi [@jamesmatthew](https://wordpress.org/support/users/jamesmatthew/)
 * This thread has been inactive for a while so we’re going to go ahead and mark
   it Resolved.
 * Please feel free to re-open this thread if any other questions come up and we’d
   be happy to help. 🙂
 * Regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Email Activation doesn’t work’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
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 * 2 replies
 * 3 participants
 * Last reply from: [andrewshu](https://wordpress.org/support/users/andrewshu/)
 * Last activity: [9 months, 1 week ago](https://wordpress.org/support/topic/email-activation-doesnt-work/#post-18631879)
 * Status: resolved