Title: email
Last modified: August 31, 2016

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# email

 *  Resolved [uebes](https://wordpress.org/support/users/uebes/)
 * (@uebes)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/email-51/)
 * Hi,
    I have a problem with sending the subscription-form. On a website that uses
   a theme that a programmer wrote for me, [http://christian-brandl.com/](http://christian-brandl.com/)
   there are two widgitized areas: 1) footer 2) sidebar
 * @ 1) Subscription form: After writing name and mailadress the subscriber presses
   the “send button” and a little yellow window is shown. The window shows some 
   text like “please check your email and use the link proposed in your mail…” The
   new subscriber receives an email (double-opt-in) with an activation button.
 * @ 2) Since some days (probably since the last update of WordPress, but that is
   not shure) tbe subscriber and also the administrator don’t get the emails she
   should receive.
 * Do you have any ideas why this can be?
 * The receiver of new subscriber email messages = [neumarktmenschen@pr-link.at](https://wordpress.org/support/topic/email-51/neumarktmenschen@pr-link.at?output_format=md)
   
   The sending adress = [neumarktmenschen@pr-link.at](https://wordpress.org/support/topic/email-51/neumarktmenschen@pr-link.at?output_format=md)
   Here ist the Domain: [http://neumarktfuermenschen.ihcoffice.at/](http://neumarktfuermenschen.ihcoffice.at/)
   The email adresses are working. I tried it by sending some test emails. I checked
   also the spam folder of [neumarktmenschen@pr-link.at](https://wordpress.org/support/topic/email-51/neumarktmenschen@pr-link.at?output_format=md)
 * Best regards
    Siegfried
 * [https://wordpress.org/plugins/wysija-newsletters/](https://wordpress.org/plugins/wysija-newsletters/)

Viewing 1 replies (of 1 total)

 *  Thread Starter [uebes](https://wordpress.org/support/users/uebes/)
 * (@uebes)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/email-51/#post-6929273)
 * Problem resolved.
 * I changed to the SMTP mail server of my Hosting Provider. Now it works fine.
 * Thank you

Viewing 1 replies (of 1 total)

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 * 1 reply
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 * Last reply from: [uebes](https://wordpress.org/support/users/uebes/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/email-51/#post-6929273)
 * Status: resolved