Support » Plugin: WP eCommerce » Email

  • Resolved tcoxmonkeycoder


    I have seen many questions regarding emails not being sent but so far they haven’t been helpful to me. I’ve been trying to test purchases on my site. After checkout, the order appears in the sales log as “order received”. From what I understand when I change it from “order received” to “accepted payment”, an email should be sent. Thing is, an email is never sent to the administrator or the customer. I have the store admin email filled out. The digital product is supposed to be sent in the email but the email is not being sent. Any help would be much appreciated.


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  • Please try updating to WPEC 3.8.13… if that doesnt resolve the problem than I think it might have something to do with you trying to set multiple email addresses in the email address settings. If you just use the one it should be fine.

    This is a known issue that we’ve resolved that will be rolled out into 3.8.14 which will be coming very soon.

    Thanks for your reply. I resolved the issue I was just making a dumb mistake. I was trying to send the emails from local host. When I moved the site to my dev server everything worked perfectly.

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