• Resolved evaristesoleil

    (@evaristesoleil)


    Just as the title describes, when I insert Elementor’s menu on some pages and it becomes a hamburger menu on mobile devices, I cannot click on and expand it.
    I have disabled all plugins and it does not work, is this a result of JS optimization in ExS theme? If yes, how to deal with it since I cannot find contents about this in theme file.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Theme Author exstheme

    (@exstheme)

    Hello, dear @evaristesoleil !

    Thank you for using our theme!
    Everything should work and none of our JS code should break your Elementor functionality.

    It would be great if you could send us your site’s URL so we could investigate your issue:

    https://exsthemewp.com/contact/

    If you cannot send a link, please open your browser’s Developer Tools, switch into ‘Console’ tab and check if any errors appears.

    If there are some errors – you can send a screenshots or error text to us and we will check.

    Looking forward to your reply.

    Best regards!

    Thread Starter evaristesoleil

    (@evaristesoleil)

    Thanks for replying! I have sent the URL to you.
    And another problem I would like to ask: I was using ExS Music theme days before, but after updating WP & Elementor all the layouts specially made for mobile devices failed. However when I changed to ExS theme or other themes, all the layouts are ok. Is there anything wrong with ExS Music theme?

    Theme Author exstheme

    (@exstheme)

    Thank you for providing your live URL – it is very helpful!

    I see that you’re using ‘Essential Addons for Elementor’ plugin.

    It hides all spans inside menus for mobile devices for some reason.
    You can override it’s styles by adding this CSS code snippet into your Customizer – Additional CSS section:

    .elementor-widget-eael-simple-menu.eael-hamburger--mobile.eael-hamburger--responsive .eael-simple-menu-container .eael-simple-menu.eael-simple-menu-horizontal li a span, .elementor-widget-eael-simple-menu.eael-hamburger--mobile.eael-hamburger--responsive .eael-simple-menu-container .eael-simple-menu.eael-simple-menu-vertical li a span, .elementor-widget-eael-simple-menu.eael-hamburger--tablet.eael-hamburger--responsive .eael-simple-menu-container .eael-simple-menu.eael-simple-menu-horizontal li a span, .elementor-widget-eael-simple-menu.eael-hamburger--tablet.eael-hamburger--responsive .eael-simple-menu-container .eael-simple-menu.eael-simple-menu-vertical li a span {display:block;}

    For your ExS Music theme and Elementor conflicts – once again – it is very hard to tell something without looking onto your staging site.
    There is no something special about ExS Music theme in comparison with other our themes so we need to take a look on it.

    Please let me know if this helps.

    Best regards!

    Thread Starter evaristesoleil

    (@evaristesoleil)

    This really works!! Thank you!
    I will send you my site URL in ExS Music days later in maintenance, since it works fine with ExS now. Thank you again for your help with the menu issues!

    Theme Author exstheme

    (@exstheme)

    Good!

    Glad to help!

    Best regards

Viewing 5 replies - 1 through 5 (of 5 total)
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