Elementor Won’t Load (It Was Working Earlier)

  • ghostfire

    (@ghostfire)


    4 years, 9 months ago

    “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions. ”

    Error Log:

    [16-Jul-2019 21:45:06 UTC] PHP Fatal error: Uncaught TypeError: Argument 1 passed to Elementor\Controls_Stack::sanitize_settings() must be of the type array, string given, called in /home/khaisofl/illesttech.com/wp-content/plugins/elementor/includes/base/controls-stack.php on line 1022 and defined in /home/khaisofl/illesttech.com/wp-content/plugins/elementor/includes/base/controls-stack.php:1933

    I’m not too sure what to do. I was just duplicating posts and trying to mass create some content before really going live to market my website.

    Could anyone please help?

    The PHP file its referring to:

    Line 1022: $this->data[‘settings’] = $this->sanitize_settings( $this->data[‘settings’] );

    Line 1933: private function sanitize_settings( array $settings, array $controls = [] ) {

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Howdy_McGee

    (@howdy_mcgee)

    4 years, 9 months ago

    It could be a bit misleading. Maybe another plugin ( or theme) that works with Elementoror is extending Elementor incorrectly. I would suggest taking a backup of your website and install the Health Check & Troubleshooting plugin to disable plugins and reverting to a default theme for just your logged in user to narrow down the issue to simply being Elementor.

    If you’ve reverted to a default theme and the issue still occurs with just Elementor being installed then you should contact Elementor Support for additional assistance.

    If you find that one of the plugins or maybe the theme is causing the issue then you can reach out to their support who will hopefully either push out an update or point you in the right direction.

    Emerson Maningo

    (@codex-m)

    4 years, 9 months ago

    This could be a bug inside Elementor. It’s because the plugin function sanitize_settings is expecting array as the data type for the first argument. But exactly happens is that its possible a string could be given.

    To fix this, is to inform the Elementor developer regarding this issue and provide some steps to reproduce.

    Thread Starter ghostfire

    (@ghostfire)

    4 years, 9 months ago

    @howdy_mcgee

    I did what you said and I was able to load Elementor by itself with my theme active, but when I try to enable Elementor Pro, Elementor fails to load and gives me a white loading-screen of death.

    Any suggestions for where I should go from here?

    Moderator t-p

    (@t-p)

    4 years, 9 months ago

    but when I try to enable Elementor Pro, Elementor fails to load and gives me a white loading-screen of death

    For commercial product support please contact the author directly on their site.

    https://elementor.com/pro/

    Forum volunteers are not given access to commercial products, so they would not know why it is not working properly. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way. See https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products

    Howdy_McGee

    (@howdy_mcgee)

    4 years, 9 months ago

    @ghostfire If you’re unsure how to bring the site back online I suggest contacting your host. Otherwise, enable debugging and check your error logs. If the issue originates from the theme then you’ll need to contact the theme developers to push an update and fix this issue. If the issue originates in Elementor they as the above poster suggests you’ll need to contact Elementor support.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Elementor Won’t Load (It Was Working Earlier)’ is closed to new replies.