• Resolved polinkatimka

    (@polinkatimka)


    Hi! Elementor widget panel not loading. I used all the methods on this page https://docs.elementor.com/article/576-elementor-widget-panel-not-loading – nothing helped.

    This problem appears exclusively in the latest version 2.8.6. In the previous version 2.5.16 everything works correctly.

    I tried different browsers and re-read the forums – nothing helps. A very sad situation, because I still bought ELEMENTOR PRO. The PRO version does not work with version 2.5.16.

    If the problem persists, I will have to return the pro-subscription and use version 2.5.16. Help me please!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • It looks like you might have some cross origin issues when I inspect your url. Ask your host to change the X-Frame-Options from DENY to SAMEORIGIN

    Since you are using Pro, you’ll need to open a support ticket at my.elementor.com for more help. WordPress.org rules state that commercial products are not supported here.

    Thread Starter polinkatimka

    (@polinkatimka)

    The problem was in the version php.
    In the description on the wordpress page there is “5.4 or higher”. In fact, with version Elementor 2.6.8, only works well PHP 7 or higher.

    Changed the host with the actual PHP 7.3 and the problem is gone

    Hi… I installed Elementor Pro and suddenly the Widget Panel would not load when I tried to start a new template.

    I was told to disable all plugins and enable one by one. HOW ANNOYING who has time. Fortunately, the first one I disabled fixed it – bbPress.

    Also, I contacted my hosting company and asked them to check the Elementor requirements here: https://docs.elementor.com/article/38-requirements

    They did this (copied from the chat):

    Ok I just implemented this here for elementor in the wp-config.php file and purged caches
    
    define( 'WP_MEMORY_LIMIT', '512M' );
    define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    Hope this helps

Viewing 3 replies - 1 through 3 (of 3 total)
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