Thread Starter
ylyas
(@ylyas)
I have created the same test page and removed carousel loop widget. And now the page is just being updated nonstop every second. I have read some support threats and I can say that some other users also had such issue but I could not understand how it was fixed.
My Guest Mode and Guest Optimization are turned ON.
When Guest Mod is turned ON and Guest Optimization is turned OFF, then the page just updates each second permanently. Without any layout issues.
When Guest Mod is turned OFF and Guest Optimization is turned ON, then the page works fine without updates each second permanently and without any layout issues.
But turning off any of those two option decreases sitespeed suficiently. And I need them both to be turned ON.
By the way I use WP Security plugin if it helps to investigate the problem.
Please help to fix the issue
Thank you very much!
Thread Starter
ylyas
(@ylyas)
I have read this post but still, I can’t understand what exactly should I do to solve the issue
Thread Starter
ylyas
(@ylyas)
I think that the problem is not with widget now but with just nonstop page reloading.
I have carefully read this guide https://docs.litespeedtech.com/lscache/lscwp/ts-optimize/
And this is what I got: I have turn off All CSS and JS like it is said here
- Turn off optimization: from the WordPress Dashboard, navigate to LiteSpeed Cache > Page Optimization. Click the CSS Settings tab, and set all of the CSS optimization features to
OFF. Click the JS Settings tab, and set all of the JS optimization features to OFF.
- Purge the cache: navigate to LiteSpeed Cache > Toolbox > Purge and press the Purge All button.
Which I think means that the problem is not due to the problematic CSS/JS files. So that is why I didn’t try to find some certain CSS or JS files since they were all turned off, I concluded that the problem is not about them.
However what I noticed is that the problem is caused by Guest Mode, when it is turned on this eternal update is happening. I also reseted Litespeed Cache settings and since the Guest Mode is turned off on default settings the problem was not happening. But the very moment I turned Guest Mode on the problem is coming again.
Each time I made any change I purged all cache.
I have contacted support@litespeedtech.com now we are trying to solve the problem. Once it is solved I will write here what we did to solve the issue so other users who also could face this issue could read it.
Anyway @qtwrk if you already know the solution, please share, that would be appreciated
Thank you
Plugin Support
qtwrk
(@qtwrk)
I don’t see the non-stop reloading though
but if you enable guest mode, then you need to disable hosting CDN
Thread Starter
ylyas
(@ylyas)
I am facing this issue on this online service I use to check the responsiveness of my site.Just open that link, my site checking analyzis will already be there. And there you can see that on mobile devices the site is reloading each second and that is my issue.
But about real devices: yesterday I had site style disorder on my phone. Now it is not. I hope this won’t be anymore.
But even though why is this happening on that online service? That is bothering me a bit, it seems like some phones may still have that issue
And also about your last string: you said if you enable guest mode, then you need to disable hosting CDN
My site is hosted on Hostinger (I hope it is okay to write it here) which is like their managers say based on Litespeed server etc.
And after experiencing low speed they said that I can increase it just upgrading my hosting plan that has CDN option which will increase site loading speed. I did upgrade it and Litespeed plugin was automatically installed on my site. Hostinger support service said that if I want to use their CDN I have to have LSCWP installed. So then I saw many tutorials how to set tht LSCWP correctly and now I am here, hearing from you that I need to disable CDN if I want to use Guest Mode)) but Guest Mode is really increasing site speed and I kind of don’t want to refuse from it. But if you say what is better in my case I will do that. Could you please elaborate on it and help me with correct settings
Thank you very much
Thread Starter
ylyas
(@ylyas)
@qtwrk could you please elaborate on disabling CDN more
Plugin Support
qtwrk
(@qtwrk)
hm , I am not sure more detail , I can see it’s from Hostinger , there should be an interface in their dashboard to disable it , otherwise you could contact Hostinger support about how to disable their CDN.
Thread Starter
ylyas
(@ylyas)
I asked this question their support service
“if I use Guest Mode then I have to disable hosting CDN. Is it true? And why is it so?”
and they replied:
“Nothing like that, but sometimes other CDNs may conflict with the LiteSpeed Cache. if everything working fine then no issues. QUIC.cloud CDN is fully compatible with the LiteSpeed Cache.”
Now I am like a blind kitten in the darkness don’t know what to do and who to listen. Could you please help to clarify it
thank you
Plugin Support
qtwrk
(@qtwrk)
yes , if a CDN caches page, it will create conflict with guest mode
Thread Starter
ylyas
(@ylyas)
Is this conflict visible? Or it can be hidden? Since I don’t have problems now (when guest mode and CDN are both active)
Plugin Support
qtwrk
(@qtwrk)
yes , the most obvious one is the infinite reload
another possible case is 404 error on JS/CSS files and mixed up between desktop-page and mobile-page if theme is not responsive-design
Thread Starter
ylyas
(@ylyas)
So if I don’t have those now does it mean that there is nothing conflict there? (Actually my CSS and JS optimization settings in LSCWP are turned off now)
Plugin Support
qtwrk
(@qtwrk)
the infinite reload will show immediately , the other problems are random and occasional
js/css off is good enough , but desktop/mobile page could still be problem , but if your theme is responsive , then it should be okay.
Thread Starter
ylyas
(@ylyas)
Okay,
About infinite loop of page reloading
I am facing this reloading issue on this online service
but on my mobile device it is ok, does it mean that I really have that infinete page reload or it is that service problems?
