Support » Plugin: Elementor Website Builder » Elementor video is not playing with first click when using image overlay

  • Hello there,
    In iPhone Safari browser, when I embed YouTube video using Elementor video widget with image overlay, the video is not playing with one click, the user needs to click two times to play the video (first click removes the image overlay and loads the video, the second click plays the video).
    Can you please help me make the video play with first click?

    Here is the page containing the video:
    [ redundant link removed ]

    Here is my video widget settings:
    https://i.ibb.co/nL9ysVV/video-settings.jpg

    Here is video’s image overlay settings:
    https://i.ibb.co/mvB4RnF/image-overlay-settings.jpg

    EDIT:
    My Elementor version: 3.2.5
    I’m also using Elementor Pro version: 3.2.2

    • This topic was modified 1 year, 5 months ago by Habib Mosavi.
    • This topic was modified 1 year, 5 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I’m also using Elementor Pro version: 3.2.2

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://my.elementor.com/

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    Thread Starter Habib Mosavi

    (@habibmosavi)

    Thanks Jan, the issue is not specifically with Elementor Pro, I said that just to provide more info.

    I know they can support me on their own platform better than here, I just posted it here to help someone else facing the same issue.

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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