Support » Plugin: Exclusive Addons for Elementor » elementor tab keeps loading forever after installing the add-on

  • Resolved tarwada

    (@tarwada)


    hello. my elementor tab on the left keeps loading forever after installing the add-on. when i remove it, it works again. help ?
    my Elementor version 2.6.8
    my wordpress version 5.2.2

    • This topic was modified 1 year, 11 months ago by tarwada.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author devscred

    (@devscred)

    Hi,

    Thank you for your query.

    Could you please let us know which version of Exclusive Addons are you using?
    Please update to 1.3.1 if you haven’t.

    Thread Starter tarwada

    (@tarwada)

    i’m using 1.3.1
    still stuck on loading
    see the picture :
    https://i.vgy.me/Qz1URp.png

    Thread Starter tarwada

    (@tarwada)

    i also tried to switch my php version from 7.0 to 7.1 then 7.2 then 7.3
    and 5.6 will stop wordpress from working altogether. nothing seems to work.
    any advice ?

    Plugin Author devscred

    (@devscred)

    I understand.

    Could you please try deactivating all the plugins on your site and keep only Elementor and Exclusive Addons?
    And see if the issue persists then?

    Also, which Theme are you using currently?

    Thread Starter tarwada

    (@tarwada)

    i managed to solve the problem by doing the following. for everyone facing this issue with this plugin or any other plugin, please do the following
    login to your cPanel
    go to file manager
    open to your public_html folder
    scroll down to wp-config.php and edit it
    go to line 82 or something like that
    you’ll find the following code
    define(‘wp_debug’, false)
    add the following code under it
    define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
    save and restart your tabs
    thank me later

    • This reply was modified 1 year, 11 months ago by tarwada.
    • This reply was modified 1 year, 11 months ago by tarwada.
    Plugin Author Muntasir Mahmud

    (@mmaumio)

    Thank you for sharing your tips to the folks. 🙂

Viewing 6 replies - 1 through 6 (of 6 total)
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