Support » Plugin: Event Tickets » Elementor Shortcode Not Responding

  • Resolved msunfoundation

    (@msunfoundation)


    I have my website built in elementor, and suddenly my tickets shortcode is not working. I double checked that my relevant plugins are all activated and up-to-date. I refreshed the shortcode. For some reason, when I select “get tickets” the pop-up box does not appear. The button simply does not respond. Anyone else having this issue?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support James Welbes

    (@highprrrr)

    Hi there,

    It looks like your issue has been resolved? I just tried and it worked for me. I clicked the + to add 1 ticket, then clicked “Get Tickets” and it brought me to my cart like it’s supposed to.

    Thread Starter msunfoundation

    (@msunfoundation)

    I kind of fixed it. In the end, I had to disable the modal attendee registration screen, which wasn’t the end of the world. I tried to figure out if there was a conflicting plugin or script, but I got nowhere.

    Plugin Support James Welbes

    (@highprrrr)

    Do you have a page optimizing plugin, like Page Optimize, or something similar? If so try disabling that plugin and then try again.

    Plugin Support Marho

    (@matumu)

    Hi there,

    This thread has been pretty quiet for a while, so we’re going to go ahead and close it. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Have a great day.

    Kind regards,

    Marho

Viewing 4 replies - 1 through 4 (of 4 total)
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