Elementor SEO panel, error with fonts (404)

Resolved mykytadudariev
(@nikitadudarev)

3 years, 4 months ago

Hello! We faced a problem with Elementor SEO panel settings.

When editing the Elementor block settings in the SEO tab, there are no icons for internal tabs. And also, there is a 404 error when connecting internal (SEO rank math) fonts in the console. Rank-Math.ttf, Rank-Math.woff.

I also find part of the code which includes these fonts in the CSS file. Path: ../plugins/seo-by-rank-math/includes/3rdparty/elementor/assets/css/elementor.css, and here we have the peace of code like this: src:url("../fonts/Rank-Math.ttf?v1.0.94"), but inside ../3rdparty/elementor/assets/ folder with fonts – not exist ../fonts/Rank-Math.ttf. These fonts exist in the root assets – ../plugins/seo-by-rank-math/assets/admin/fonts/Rank-Math.ttf

Could you please help me with that?

Note: These problems were founded in the latest version plugin also.

Thanks!
Regards,
Mykyta D.

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support Rank Math Support
(@rankmathteam)

3 years, 4 months ago

Hello @nikitadudarev,

Thank you for contacting the support, and sorry for the inconvenience caused.

We were able to replicate the issue on our end, and it only happens when using the SEO controls in the landing page or templates of Elementor. We have informed the developers about the issue, and they will soon release a fix for this. You can keep an eye on our changelog to get notified when we release an update with the fix for the issue:
https://rankmath.com/changelog/

Hope that helps. Let us know if you need any other assistance.

Thread Starter mykytadudariev
(@nikitadudarev)

3 years, 4 months ago

Hello! Thank you, will wait.

Thanks!
Regards,
Mykyta D.

Plugin Support Rank Math Support
(@rankmathteam)

3 years, 3 months ago

Hello @nikitadudarev

We released a quick Beta update you can try to see if that helps.

Please enable the Beta update by following this:
https://rankmath.com/kb/version-control/#beta-updates
https://rankmath.com/wp-content/uploads/2020/02/Rank-Math-Beta-Testing.jpg

If you are unable to see an update, please clear Rank Math’s transients from:
WP Dashboard >> Rank Math >> Status & Tools >> Database Tools >> Remove Rank Math Transients >> Remove transients
https://i.rankmath.com/Pbu5J6

Please clear the caches from the server and WordPress after updating.

You can disable the Beta updates once you update to the latest version and the issue is fixed.

Thread Starter mykytadudariev
(@nikitadudarev)

3 years, 2 months ago

Hello, thank you!
I see it in the general release. Is it correct? or it’s still in beta?

Thanks!
Regards,
Mykyta D.

Plugin Support Rank Math Support
(@rankmathteam)

3 years, 2 months ago

Hello @nikitadudarev,

Yes, we have already released it in the final version. Kindly update your plugin and let us know if you need any other assistance.

Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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