Title: Elementor problem
Last modified: November 16, 2019

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# Elementor problem

 *  Resolved [12lucac](https://wordpress.org/support/users/12lucac/)
 * (@12lucac)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/elementor-problem-7/)
 * Hi,
    For some reason, I have an issue when I install cookiebot. When I put cookiebot
   on Cookie-blocking mode: automatic, my hero section doesn’t charge correctly 
   using google chrome on certain computers (although when using Incognito mode 
   it works normally) until I consent the use of cookie. Here a screenshot of the
   problem: [https://imgur.com/fHKrLMc](https://imgur.com/fHKrLMc) Here how it should
   be: [https://imgur.com/a/LrzCO4e](https://imgur.com/a/LrzCO4e)
 * Link to the website: [https://www.thedigiking.com](https://www.thedigiking.com)
 * Thanks in advance for your help!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Felementor-problem-7%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Richard](https://wordpress.org/support/users/rvcybot/)
 * (@rvcybot)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/elementor-problem-7/#post-12146287)
 * Hi [@12lucac](https://wordpress.org/support/users/12lucac/),
 * I don’t see anything wrong with your page on either Chrome or Firefox.
 * You mentioned that certain computers have issues, is it possible these need to
   have the browser updated?
 *  Thread Starter [12lucac](https://wordpress.org/support/users/12lucac/)
 * (@12lucac)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/elementor-problem-7/#post-12146817)
 * Hi Richard,
 * I managed to solve the hero section that was not extended correctly.
    I forgot
   to put, in the theme configuration (right now I’m using OceanWP), the container
   width to maximum and just extended the hero section with the extender section
   of Elementor (although before it seemed to work correctly before installing CookieBot
   in auto mode).
 * Right now the only missing things are the particles created through Particlejs
   inserted with Elementor Addons Elements.
 * I just updated Chrome but the problem persists.
    I also tried using Firefox and
   Opera as a test, they don’t show any problem.
 * Do you have any suggestions?
 * Thanks for your help!
 *  Plugin Support [Richard](https://wordpress.org/support/users/rvcybot/)
 * (@rvcybot)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/elementor-problem-7/#post-12159772)
 * Hi [@12lucac](https://wordpress.org/support/users/12lucac/),
 * Are you using Chrome for Windows or OSX?
    Because I see the particles, and the
   automatic script is active. This seems to work on Firefox, Chrome, Edge and Internet
   Explorer (tested on Windows 10).
 *  Plugin Author [cookiebot](https://wordpress.org/support/users/cookiebot/)
 * (@cookiebot)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/elementor-problem-7/#post-12234807)
 * Hi [@12lucac](https://wordpress.org/support/users/12lucac/),
 * We just made an update (3.4.0) which should fix this bug.
 * Let us know if you still have issues.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Elementor problem’ is closed to new replies.

 * ![](https://ps.w.org/cookiebot/assets/icon.svg?rev=3200631)
 * [Cookiebot by Usercentrics - Automatic Cookie Banner for GDPR/CCPA & Google Consent Mode](https://wordpress.org/plugins/cookiebot/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cookiebot/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cookiebot/)
 * [Active Topics](https://wordpress.org/support/plugin/cookiebot/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cookiebot/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cookiebot/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [cookiebot](https://wordpress.org/support/users/cookiebot/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/elementor-problem-7/#post-12234807)
 * Status: resolved