Support » Plugin: Elementor Website Builder » Elementor Pro Mini Cart bug / error

  • eltoine

    (@eltoine)


    Hi. I bought elementor pro and when I activate it, then the mini cart icon at the top right side shows not correct. in the backend there is a settings / Integration there is a point: Mini Cart Template, where you can switch do “disable” to show the themes mini cart icon but it does not work. it always shows the cart wrong and when I switch to disable, the shop gets a 500 error!

    here you find some screenshots: first 3 pictures shows correct mini cart and last 2 shows the bug version with elementor pro:

    https://ibb.co/ZVfp7Kz
    https://ibb.co/K5M0DHM
    https://ibb.co/g3L5Ft4
    https://ibb.co/mbWB5v9
    https://ibb.co/pXdqq4c

    you can compare to original site: linsenklick.ch where just elementor free version is actually activated.

    at staging4.linsenklick.ch is elementor pro activated and here you see the mini cart bug.

    I already made ticket to elementor company but I have the feeling they DONT WANT to help.

    they mention always 3rd part plugin conflict or theme conflict. But if it would be like that, the WHOLE shop would break and not just the mini cart.

    I found different similar topics about mini cart problem so it must be a problem by the elementor pro plugin.

    Who can help?

    The page I need help with: [log in to see the link]

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