• Resolved extrano

    (@extrano)


    I am reaching out to seek urgent assistance regarding a critical issue I have encountered with the Elementor plugin on my website.

    After thorough troubleshooting, I have identified that the disappearance of the page title is directly linked to the Premium Addons for Elementor plugin. To isolate the problem, I disabled all other plugins and activated them one by one. Upon activating Premium Addons for Elementor, the page title vanished.

    I value the functionalities provided by Premium Addons for Elementor and would greatly appreciate your expertise in resolving this issue promptly. The sudden disappearance of the page title is impacting the user experience on my website, and I am eager to restore normally as soon as possible.

    I have also ensured that all plugins, including Premium Addons for Elementor, are updated to their latest versions, but the problem persists.

    Your prompt attention and assistance in resolving this matter are highly appreciated.

    Thank you for your time and support.

    Best regards,
    Steve

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Leap13

    (@leap13)

    Hi Steve,

    We are so sorry for the inconvenience.

    Could you please share a page link to have a look and see what is going there?

    Regards

    Thread Starter extrano

    (@extrano)

    Hi,

    I appreciate your prompt response. Here is the link to the page example on our developing site: LINK

    Best regards,
    Steve

    Plugin Author Leap13

    (@leap13)

    Could you please make sure that Hide Page Title option is disabled on your page? Here’s a screenshot for clarification.

    Thread Starter extrano

    (@extrano)

    Thank you for your prompt response and for providing the screenshot for clarification. I have double-checked, and I can confirm that the “Hide Page Title” option is indeed disabled on my page.

    In order to address the issue of the Page Title not appearing, I’ve taken the liberty of replacing the title element with a simple Heading element. Additionally, I have utilized dynamic tags to ensure that the title name is accurately reflected.

    I do not know why Page Title element disappears, but for now this temporary solution works well.

    • This reply was modified 7 months ago by extrano.
    Plugin Author Leap13

    (@leap13)

    So glad to hear that you managed to get it resolved. May I ask are you using any elements from Premium Addons on your page?

    Thread Starter extrano

    (@extrano)

    Hi,

    Currently, we’re utilizing several elements from the free version of Premium Addons, including the Video Box, Blog, Nav/Mega Menu, and Tags Cloud. As we move this site publicly, we plan to incorporate the Pro version specifically for the Image Hotspot element.

Viewing 6 replies - 1 through 6 (of 6 total)
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