Elementor not working with OceanWP
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Dear OceanWP Suport,
After updating all the plugins and themes and enabling each plugin in troubleshooting mode, I have determined that Elementor will not work with Ocean WP Theme – although it worked fine a few months ago.Elementor does not load and gives a white screen even in SAFE mode. This means I cannot edit pages unless I use the WordPress editor.
All is well when I switch back to the Twenty Twenty theme. I have deleted and reinstalled OceanWP but the problem remains.
OceanWP Version: 2.1.1
Version 3.3.0Please advise. Thank you.
Brian
- This topic was modified 2 years, 9 months ago by vivkiaustralia.
The page I need help with: [log in to see the link]
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Hello,
Would you be so kind and go to Elementor > System Info and share the report with us so that we can take a look.?
Dear Abhishek,
Here is my system info.Here are other problems with OceanWP which are solved by using Twenty Twenty.
Jetpack Dashboard does not display properly when I click My Plan. Error is as follows:
Jetpack encountered an error and was unable to display the Dashboard. Please try refreshing the page.WooCommerce IOS app will not connect to my account. I have been trying to sort this one out for days with both WooCommerce and Crazy Domains (hosting service). The problem is the OceanWP theme.
If I select Twenty Twenty, the app connects. When I go back to OceanWP, the connection fails.
Thank you for the quick response.
== Server Environment == Operating System: Linux Software: Apache MySQL version: MariaDB Server v10.3.28 PHP Version: 7.4.16 PHP Max Input Vars: 1000 PHP Max Post Size: 8M GD Installed: Yes ZIP Installed: Yes Write Permissions: All right Elementor Library: Connected == WordPress Environment == Version: 5.7.2 Site URL: https://www.vivki.com.au Home URL: https://www.vivki.com.au WP Multisite: No Max Upload Size: 2 MB Memory limit: 256M Permalink Structure: /%year%/%monthnum%/%postname%/ Language: en-AU Timezone: Australia/Brisbane Debug Mode: Inactive == Theme == Name: OceanWP Version: 2.1.1 Author: Nick Child Theme: No == User == Role: administrator WP Profile lang: en_AU User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.124 Safari/537.36 == Active Plugins == Codisto Channel Cloud Version: 1.3.61 Author: Codisto Creative Mail by Constant Contact Version: 1.4.0 Author: Constant Contact Elementor Version: 3.3.0 Author: Elementor.com EnvoThemes Demo Import Version: 1.1.2 Author: EnvoThemes Facebook for WooCommerce Version: 2.6.1 Author: Facebook Google Ads & Marketing by Kliken Version: 1.0.7 Author: Kliken Health Check & Troubleshooting Version: 1.4.5 Author: The WordPress.org community ImageMagick Engine Version: 1.6.5 Author: Orangelab Insert Headers and Footers Version: 1.6.0 Author: WPBeginner Jetpack Version: 9.9 Author: Automattic Leadpages Connector Version: 2.3.13 Author: Leadpages Limit Login Attempts Reloaded Version: 2.22.1 Author: Limit Login Attempts Reloaded MailChimp Forms by MailMunch Version: 3.1.4 Author: MailMunch Mailchimp for WooCommerce Version: 2.5.1 Author: Mailchimp Ocean Extra Version: 1.7.7 Author: OceanWP Orbit Fox Companion Version: 2.10.6 Author: Themeisle PixelYourSite Version: 8.2.5 Author: PixelYourSite PixelYourSite Pinterest Version: 3.1.3 Author: PixelYourSite REST XMLRPC Data Checker Version: 1.3.2 Author: Enrico Sorcinelli Widget Options Version: 3.7.8 Author: Widget Options Team WooCommerce Version: 5.5.1 Author: Automattic WooCommerce Amazon Fulfillment Version: 3.3.8 Author: Never Settle WooCommerce Blocks Version: 5.5.1 Author: Automattic WooCommerce Payments Version: 2.7.0 Author: Automattic WooCommerce Shipping & Tax Version: 1.25.17 Author: WooCommerce WPForms Lite Version: 1.6.7.3 Author: WPForms Yoast SEO Version: 16.7 Author: Team Yoast == Must-Use Plugins == Health Check Troubleshooting Mode Version: 1.7.2 Author: installatron_hide_status_test.php Version: Author: == Elementor - Compatibility Tag == == Elements Usage == wp-post : button : 3 divider : 3 google_maps : 1 heading : -1 icon : 4 icon-box : 3 icon-list : 2 image : 1 image-carousel : 1 social-icons : 1 spacer : 1 tabs : 2 text-editor : 4 wp-page : 10 html : 1 text-editor : 1 == Log == Log: showing 20 of 292020-09-12 17:29:23 [info] Elementor/Upgrades - _v_3_0_0_move_default_typography_to_kit Finished 2020-09-12 17:29:23 [info] Elementor/Upgrades - _v_3_0_5_re_move_space_between_widgets_to_kit Start 2020-09-12 17:29:23 [info] Elementor/Upgrades - _v_3_0_5_re_move_space_between_widgets_to_kit Finished 2020-09-12 17:29:23 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '2.9.8', 'to' => '3.0.7', )] 2020-09-16 15:56:58 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.0.7', 'to' => '3.0.8.1', )] 2020-09-21 10:03:44 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.0.8.1', 'to' => '3.0.9', )] 2020-09-24 14:36:03 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.0.9', 'to' => '3.0.10', )] 2020-10-01 17:29:15 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.0.10', 'to' => '3.0.11', )] 2020-10-23 14:20:55 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.0.11', 'to' => '3.0.12', )] 2020-11-05 11:34:00 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.0.12', 'to' => '3.0.13', )] 2021-07-07 17:20:56 [info] Elementor data updater process has been queued. [array ( 'plugin' => 'Elementor', 'from' => '3.0.13', 'to' => '3.2.5', )] 2021-07-07 17:20:57 [info] elementor::elementor_updater Started 2021-07-07 17:20:57 [info] Elementor/Upgrades - _v_3_2_0_migrate_breakpoints_to_new_system Start 2021-07-07 17:20:57 [info] Elementor/Upgrades - _v_3_2_0_migrate_breakpoints_to_new_system Finished 2021-07-07 17:20:57 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.0.13', 'to' => '3.2.5', )] 2021-07-07 17:20:59 [info] Elementor data updater process has been queued. [array ( 'plugin' => 'Elementor', 'from' => '3.0.13', 'to' => '3.2.5', )] 2021-07-14 04:15:53 [info] elementor::elementor_updater Started 2021-07-14 04:15:53 [info] Elementor/Upgrades - _v_3_2_0_migrate_breakpoints_to_new_system Start 2021-07-14 04:15:53 [info] Elementor/Upgrades - _v_3_2_0_migrate_breakpoints_to_new_system Finished 2021-07-14 04:15:53 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '3.2.5', 'to' => '3.3.0', )] PHP: showing 2 of 2PHP: 2020-09-17 17:11:58 [notice X 11][/home/vivkicom/public_html/wp-content/plugins/elementor/includes/managers/image.php::86] Trying to access array offset on value of type bool [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] PHP: 2021-07-15 16:48:18 [notice X 5][/home/vivkicom/public_html/wp-content/plugins/elementor/modules/usage/module.php::78] Undefined index: publish [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] JS: showing 1 of 1JS: 2020-09-21 00:01:56 [error X 1][http://www.vivki.com.au/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.0.8.1:2:230282] Blocked a frame with origin \"http://www.vivki.com.au\" from accessing a cross-origin frame.
Hello,
It seems the plugin conflict issue. Try to disable all the nonocean plugins except woocommerce and check if it is working or not. If yes, enable the one-by-one plugin, and refresh the page after enabling each plugin, to check the conflict issue.
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