Support » Plugin: WP Hide & Security Enhancer » Elementor not working

Elementor not working

  • bluelee22

    (@bluelee22)


    9 months, 3 weeks ago

    Hi,

    I’ve noticed that by activating hide Developer tools Elementor will not load, is there a workaround to keep Developer tools hidden and have Elementor working without deactivating the Developer tools option?

    Thanks.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor Maya

    (@tdgu)

    9 months, 3 weeks ago

    Hi,
    This should work fine, I am not able to replicate it from this side. Can you check your browser console if there is a JavaScript error? That may be causing the trouble.

    Thanks

    Thread Starter bluelee22

    (@bluelee22)

    9 months, 2 weeks ago

    I have two types of situation :

    1. The page wont load at all and I get this error message :

    https://ibb.co/R9M87zg

    2. The pages loads and I get this message :

    https://ibb.co/xCd1JbR

    I can only edit agin if I deactivate the hide Developper tool again.

    I tried clearing my browser cache and also my website cache (Litespeed cache plugin) but still.

    Thanks

    • This reply was modified 9 months, 2 weeks ago by bluelee22.
    Plugin Contributor Maya

    (@tdgu)

    9 months, 2 weeks ago

    Hi,
    That problem appears to be related to the Developer Tools disable function, you also reported at https://wordpress.org/support/topic/website-not-accessible-4/

    We may figure out what’s happening, there will be an update regarding that function which hopefully makes a fix for you. Please hang tight until the new plugin version, hopefully by the middle of next week.

    Thanks

    Plugin Contributor Maya

    (@tdgu)

    9 months, 2 weeks ago

    Hi,
    Can you confirm the latest 1.9.9 fixed your issue? Once updated, clear the site caches and check again.

    Thanks

    Thread Starter bluelee22

    (@bluelee22)

    9 months ago

    Hi,

    Unfortunately the issues has not been solved with the last update: https://ibb.co/vJDTv7Y

    Thanks.

    Plugin Contributor Maya

    (@tdgu)

    9 months ago

    Hi,
    What system type you run on your computer (e.g. Windows, Mac ) ? Also what browser and version ? Which is the Elementor version you run?

    Thanks

    Thread Starter bluelee22

    (@bluelee22)

    8 months, 4 weeks ago

    Hi,

    Mac OS Big Sur 11.6.5 (Apple M1)

    Chrome Version 110.0.5481.177 

    Safari 15.4

    Firefox 103.0.2

    Elementor Free version 3.11.3

    WP Hide 1.9.9

    WP Fastest cache 1.1.1

    I cleared my cache many times in WordPress Site and in every browser.

    Thanks.

    Thread Starter bluelee22

    (@bluelee22)

    8 months, 2 weeks ago

    Hi guys, any update on this topic?

    Plugin Contributor Maya

    (@tdgu)

    8 months, 2 weeks ago

    Hi,
    We created a similar instance through our environment which we run on browserstack.com with a Mac OS Big Sur 11.6.5 but were not able to encounter any problems. So it must be something related to your environment. Looks like that requires an actual debug on your instance to figure out the exact cause.

    Thanks

    Thread Starter bluelee22

    (@bluelee22)

    8 months, 2 weeks ago

    Hi,

    I’ve tested in 5 different websites and I have the same issue. But I understand that you could not encounter the same issue on your end. Thanks.

    Plugin Contributor Maya

    (@tdgu)

    8 months, 2 weeks ago

    Hi,
    Can you try to disable any other plugins, also switch to a WordPress default theme? Then clear the browser cache and check again. It may be a conflict with a different code, after all.


    Thanks

Viewing 11 replies - 1 through 11 (of 11 total)
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