Title: Elementor & Hello Elementor theme: Saving Customizer changes fails
Last modified: May 18, 2026

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# Elementor & Hello Elementor theme: Saving Customizer changes fails

 *  [strattion](https://wordpress.org/support/users/stratexecution/)
 * (@stratexecution)
 * [2 weeks, 6 days ago](https://wordpress.org/support/topic/elementor-hello-elementor-theme-saving-customizer-changes-fails/)
 * **Environment:**
    - Elementor Free: 4.0.8
    - Theme: Hello Elementor 3.4.7
    - WordPress: Version 6.9.4
    - PHP: 8.5
    - Browser: Safari 26.6 or Firefox 150.0.3 (Mac)
 * **Description:**
 * When using the WordPress Customizer (Appearance > Customize) with Elementor 4.0.8
   and Hello Elementor theme active, changes to the header and footer cannot be 
   saved. The save button appears to function but a warning to save before exit 
   appears, the option to ‘Save and leave’ has bro effect and changes are lost on
   page reload.
 * **Console errors logged:**
 *     ```wp-block-code
       TypeError: undefined is not an object (evaluating 'e?.model.get("elements").toJSON') — editor-components.min.js
       ReferenceError: Can't find variable: elementorFrontend — editor.min.js
       Error: Angie is not available — editor-mcp.min.js
       @elementor/editor-site-navigation - Settings object not found — env.min.js
       ```
   
 * **Root cause suggested (by Claude):**
 * Elementor 4.x is loading its full editor script stack — including editor components,
   AI/MCP integration (Angie), and site navigation — into the WordPress Customizer
   context. These scripts expect the Elementor editor environment and fail when 
   running in the Customizer, crashing JavaScript execution before the save request
   is made. No `admin-ajax.php` request is made when Save is clicked, confirming
   the JS crash prevents the save from being attempted at all.
 * **Steps to reproduce:**
    1. Install WordPress with Hello Elementor theme and Elementor Free 4.0.8
    2. Go to Appearance > Customize
    3. Make any change to header or footer
    4. Click ‘Save changes’
    5. Try to exit the page — changes are lost

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 * ![](https://i0.wp.com/themes.svn.wordpress.org/hello-elementor/3.4.9/screenshot.
   png)
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## Tags

 * [customizer](https://wordpress.org/support/topic-tag/customizer/)
 * [footer](https://wordpress.org/support/topic-tag/footer/)
 * [header](https://wordpress.org/support/topic-tag/header/)

 * 0 replies
 * 1 participant
 * Last reply from: [strattion](https://wordpress.org/support/users/stratexecution/)
 * Last activity: [2 weeks, 6 days ago](https://wordpress.org/support/topic/elementor-hello-elementor-theme-saving-customizer-changes-fails/)
 * Status: not resolved