Support » Plugin: Elementor Website Builder - More than Just a Page Builder » Elementor from 3.4.3. does not play youtube video on ipadOS

  • Resolved janv01

    (@janv01)


    From version 3.4.3 until newest (3.4.5 at this moment) a background video (youtube) does not play on ipadOS and probably also on iphoneOS. On Android mobile devices there is no issue.
    Can you solve this issue?
    PS. option play on mobile is set ON.

    • This topic was modified 2 years, 5 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi,

    Can you please elaborate on how they don’t play?

    If the issue is they don’t auto-play, it’s likely because of Safari settings. Videos don’t auto-play on Safari if they have sound.

    I hope it helps. Please correct me if I misunderstood.

    Thread Starter janv01

    (@janv01)

    Hi,

    3.4.2 works fine (also autoplay). 3.4.5 does not.
    Both work on android mobile.

    [ redundant link removed ]

    It takes some time to load, but in the production site I am using a fallback image.

    I can rollback to 3.4.2 if you like. So you can see it does work on that version.

    Regards.

    Thread Starter janv01

    (@janv01)

    Hi,

    Any progress concerning this issue?

    Regards.

    Thread Starter janv01

    (@janv01)

    Hi, This only occurs on the older iPadOS. I just tested a newer one where all is oke.
    So, I will mark this support question as resolved.
    Thanks.

    Thread Starter janv01

    (@janv01)

    Info: iPadOS on which Video does not play: 11.3
    iPadOS on which it does work: 14.8 (and maybe earlier).

    • This reply was modified 2 years, 5 months ago by janv01.
Viewing 5 replies - 1 through 5 (of 5 total)
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