Title: Element stopped working
Last modified: September 11, 2024

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# Element stopped working

 *  Resolved [robstarz](https://wordpress.org/support/users/robstarz/)
 * (@robstarz)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/element-stopped-working/)
 * I purchased the Eigthsy template kit and required for this to work i needed install
   the Jeg Elementor kit. When designing the page it worked great but once i activated
   the header section in elementor all the elements stop working. If you look at
   my page you will see the elements just below the video are stagnent and not what
   it should look like on the template example page here.
   [Eightsy – Billiard School & Sport Club Elementor Template Kit Preview – ThemeForest](https://preview.themeforest.net/item/eightsy-billiard-school-sport-club-elementor-template-kit/full_screen_preview/35427626?_ga=2.13783415.1915924770.1725397089-977162904.1703394047)
   I have contacted Envato support with no response. Anyone have any suggestions.
   I have deactivated all other plugins to see if it works again and not such luck.
   THanks for any help
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Felement-stopped-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Fauzan Jegstudio](https://wordpress.org/support/users/fauzanjegstudio/)
 * (@fauzanjegstudio)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/element-stopped-working/#post-18009368)
 * Hello [@robstarz](https://wordpress.org/support/users/robstarz/),
 * We apologize for the delay in responding and for the inconvenience you are experiencing.
   We have tried it ourselves, but we did not encounter any issues.
 * If you have already disabled all plugins, we assume that there is no active cache
   or optimization feature on your site. Therefore, you can try disabling the `Element
   Caching` feature in Elementor and regenerate the Elementor data.
 * [⌊Screenshot-2024-07-26-at-11-27-16⌉⌊Screenshot-2024-07-26-at-11-27-16⌉[
 * [⌊Screenshot-2024-01-15-at-10-15-13⌉⌊Screenshot-2024-01-15-at-10-15-13⌉[
 * If that still doesn’t resolve the issue, can you confirm whether the issue persists
   when you disable the Header you previously added? We also recommend you try editing
   your page again with Elementor to see if the issue occurs within the Elementor
   Editor. If the issue doesn’t occur in the Elementor Editor, it could be related
   to the `Element Caching` feature or improperly generated Elementor data.
 * For now, this is all we can suggest. We will await further updates from you.
 * Thank You
 *  Plugin Author [Fauzan Jegstudio](https://wordpress.org/support/users/fauzanjegstudio/)
 * (@fauzanjegstudio)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/element-stopped-working/#post-18040208)
 * Hello [@robstarz](https://wordpress.org/support/users/robstarz/),
 * How are you? We hope you’re doing well.
 * Have you managed to resolve the issue? If you are still experiencing it, we recommend
   updating the Jeg Elementor Kit plugin to the latest version.
 * We would like to inform you that since there has been no conversation on this
   topic for some time, we will mark it as resolved.
 * If you have any other concerns, feel free to start a new topic.
 * Thank you, and have a great weekend! 🏖️

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Element stopped working’ is closed to new replies.

 * ![](https://ps.w.org/jeg-elementor-kit/assets/icon.svg?rev=3378738)
 * [Jeg Kit for Elementor – Powerful Addons for Elementor, Widgets & Templates for WordPress](https://wordpress.org/plugins/jeg-elementor-kit/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jeg-elementor-kit/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jeg-elementor-kit/)
 * [Active Topics](https://wordpress.org/support/plugin/jeg-elementor-kit/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jeg-elementor-kit/unresolved/)
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 * 2 replies
 * 2 participants
 * Last reply from: [Fauzan Jegstudio](https://wordpress.org/support/users/fauzanjegstudio/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/element-stopped-working/#post-18040208)
 * Status: resolved