[resolved] [closed] Elegant Themes - Divi - Page Builder not working (11 posts)

  1. James Young
    Posted 2 years ago #

    I have downloaded the Divi theme from Elegant Themes.

    All was going well, I loved the theme. After a while Page Builder stopped showing when I was editing a page. After lots of messing around and restarting my computer it came back again.

    That was yesterday, same happened today. The Page Builder modules disappear when I go to edit the page leaving me stranded. I thought it might be Safari so I tried it on Chrome, same issue. I then tried it on another Mac. Same issue. I have also re-installed WP and also re-installed the theme to no avail.

    Any ideas?

  2. mohsinali1317
    Posted 2 years ago #


    I was having the same problem. I updated my WP and it started working. Maybe you can also try and do it.

  3. Sandeep Kejriwal
    Posted 2 years ago #

    Nope! I am already on WP 3.8.2. I reinstalled it but it didn't help. I am doomed to see sudden disappearance of part of the page builder modules in my home page (theme DIVI from Elegant Themes). I had made a small change in the content and clicked 'update' when this happened. Now half of the page content is missing. When I reload the home page in WP control panel, it endlessely shows a small moving circle in the center (indicating waiting for the missing modules to load).

  4. larry91403
    Posted 2 years ago #

    Im having the same issues... and I have a clean install - only DiVi and elegant builder installed.

    Anyone know whats up with this?

  5. WebDoc
    Posted 2 years ago #

    I am having the same problem but I have Divi version 1.3 installed. What version is everyone else using? The current version is 1.9.1

  6. wotto
    Posted 2 years ago #

    same problem. Worked fine then one minute it just stopped, just keep getting a spinning graphic. any updates on this?

  7. esmi
    Forum Moderator
    Posted 2 years ago #

    I'm sorry but as you all appear to be using a commercial theme, you need to seek support from the theme's developer/vendor. We do not support commercial products here.
    Try http://www.elegantthemes.com/forum/

  8. flowerheart
    Posted 2 years ago #

    my membership just expired and now I am stick literally the same problem on the DIVI theme,
    it sucks if I have to take membership again just to get an answer for this.

    Some solace that many others are having the same problem hopefully someone can explain what's going on.

  9. WebDoc
    Posted 2 years ago #

    I was experiencing the problem running Divi version 1.3 on a couple wordpress installs. A couple 3.8.3 and one on 3.9. I just renewed my membership and updated to Divi 1.9 on all my sites and the everything is working great. I highly recommend renewing you membership and subscribing to the newsletter with Elegant Themes. $90/yr. is well worth their services. Below is the current change log:

    version 1.9.1 ( updated 04-21-2014 )
    - Fixed Page Builder issues in IE9 and IE10
    	* et-pagebuilder/js/admin.js
    - Bumped version number
    	* style.css
    version 1.9 ( updated 04-17-2014 )
    - Corrected js files version number
    	* et-pagebuilder/et-pagebuilder.php
    - Bumped version number
    	* style.css
    version 1.8 ( updated 04-15-2014 )
    - The theme is compatible with WordPress 3.9 now
    	* et-pagebuilder/js/admin.js
    	* et-pagebuilder/css/style.css
    version 1.7 ( updated 03-06-2014 )
    - Fixed the issue with Blog and Portfolio modules pagination on static frontpage
    - Fixed the issue with video background in a section, overlaying any content within the section
    	* functions.php
    - Fixed mega menu styling at 960 breakpoint
    - Adjusted slider arrow positioning at small sizes
    - Improved readability of slider text
    - Fixed slider padding issue at mobile breakpoint
    - Consolidated header styles
    - Adjusted newsletter styling for added consistency
    - Changed Blurb & Toggle headings for improved hierarchy
    - Adjusted WooCommerce headings for added consistency
    - Adjusted portfolio headings for added consistency
    - Styled the search widget
    - Bumped version number
    	* style.css
    version 1.6 ( updated 02-26-2014 )
    - Added the slide link to heading in the Slider module
    - Fixed the issue with the separator symbol, appearing in the wrong place, when some items are disabled in the post info section.
    - Fixed validation errors in slider and section modules
    - Added "New Message From 'Site Name' - 'Contact Form Title'" to the email title field
    	* functions.php
    - Fixed the issue with resizing of images that have the x symbol between width and height values in the filename
    - Fixed the issue with .jpeg images and uppercase extensions in cached files
    - The theme doesn't strip slashes from custom css now, when saving the option to the database
    - Removed buzz shortcode ( Google retired Buzz )
    - Fixed ePanel SEO home options not appearing on static front page
    - Better compatibility with WordPress SEO and All In One SEO Pack plugins. ePanel SEO is disabled if these plugins are active now.
    	* epanel/core_functions.php
    	* epanel/custom_functions.php
    	* epanel/shortcodes/shortcodes.php
    - Disabled lazy loading animations on mobile devices
    - 'Slide Text Color' option affects navigation arrows and controls color now in the Slider Module
    	* js/custom.js
    	* style.css
    - Fixed the issue with "Disable Top Menu Links" option in ePanel
    	* js/custom.js
    - Fixed WooCommerce styling issues
    - Fixed the issue with post content, visible in tiled blog posts at 320 breakpoint
    - Fixed the issue with Portfolio module images not visible in IE8
    - Fixed the issue with mediaelementjs videos not displaying correctly in full-screen mode in IE10 and IE11
    - Fixed tiled blog post styling in 1/4 column at 480 and 320 breakpoints
    - Fixed Contact form module styling at 768px breakpoint
    - Bumped version number
    	* style.css
    version 1.5 ( updated 02-18-2014 )
    - Fixed 'Your theme has bundled outdated copies of WooCommerce template files' warning message
    	* functions.php
    	* deleted woocommerce folder
    - Fixed Review form styling
    - Bumped version number
    	* style.css
    version 1.4 ( updated 02-11-2014 )
    - Fixed WooCommerce Sidebar Error
    - Added Anti Aliasing
    - Fixed the issue with megamenu dropdown links visibility
    - Fixed Counters animation in Firefox
    - Fixed a typo in Porfolio module title
    - Fixed 'multiple sliders on one page' issues
    - Fixed the issue with hidden checkboxes and radio elements
    List of modified files:
    * style.css
    * js/custom.js
    * et-pagebuilder/et-pagebuilder.php
    * functions.php
    version 1.3 ( updated 01-14-2014 )
    - Fixed the issue with multiple categories selected in the Portfolio module
    - Fixed the issue with the Contact Form module, not using the Email setting
    - Fixed the issue with the More Tag in the Blog module
    - Added 'Fixed Navigation Bar' option
    - Added 'Automatic slider animation' option
    - Added id and class options to modules. Defined et-hide-mobile class, it can be used to hide the module on mobile devices.
    - Fixed validation issues with Contact form and top menu
    - Fixed Color Schemes options not saving in the Customizer
    - Fixed Text Orientation in the Blurb module
    - Fixed the issue with Footer Widget Areas not styled in the Sidebar module
    - Fixed the issue with dropdown menu not showing in Safari and iPad in landscape mode
    - Removed Cropping from standard blog posts featured images
    - Slider arrows are shown at all times on mobile devices now
    - Added 'Image Vertical Alignment' option to the Slider module
    - Added localization for the Subscribe Module
    - Added link to the Blurb module image
    - Added 'open in a new window' option to the Image module
    - Added 'Text orientation' option to the Fullwidth Header module
    - Applied fitVids jQuery plugin to all videos
    - Added 'No Animation' option to Image and Blurb modules
    - Fixed 'Bottom To Top' animation
    - Fixed Pricing tables columns structure in 1/3, 2/3, 1/4, 1/2 columns
    - Removed cropping from the main product image
    - Removed default iOS form elements styling
    - Fixed Calendar widget styling
    - Fixed video embedding issues
    - Fixed the issue with sub menu, displayed behind embedded videos
    - Fixed 1/3 and 1/4 tab modules display on mobile breakpoints
    - Fixed 3.8 admin bar front-end styling on mobile devices
    - Fixed Products pages styling
    - Fixed Blog module styling in 1/4 column
    - Fixed pagination styling for blog/shop/portfolio pages
    - Fixed the issue with Slide Video not displaying in Firefox
    - Fixed slider description text width at mobile sizes
    - Fixed pricing table styling at 768px breakpoint
    - Fixed 1/3 and 1/4 column styling at 768px breakpoint
    - Fixed shop module styling at 768px breakpoint
    - Fixed slider module youtube videos size for all columns
    - Fixed the issue with pagination on search pages
    List of modified files:
    * epanel/options_divi.php
    * epanel/post_thumbnails_divi.php
    * et-pagebuilder/et-pagebuilder.php
    * functions.php
    * header.php
    * includes/functions/sidebars.php
    * index.php
    * js/custom.js
    * lang/de_DE.mo
    * lang/de_DE.po
    * lang/en_US.mo
    * lang/en_US.po
    * lang/ru_RU.mo
    * lang/ru_RU.po
    * page.php
    * single.php
    * style.css
    version 1.2 ( updated 12-23-2013 )
    - Now you can update Elegant Themes in the Dashboard: https://www.elegantthemes.com/members-area/documentation.html#updater
    	* epanel/custom_functions.php
    - Bumped version number
    	* style.css
    version 1.1 ( updated 12-11-2013 )
    - Fixed errors with the theme on some servers
    	* et-pagebuilder/et-pagebuilder.php
    - Fixed issues with saving layouts with no modules
    	* et-pagebuilder/js/admin.js
    - Fixed Search Icon bug in Firefox
    	* style.css
    - Fixed the issue with flashing image in the slider with video preloader
    	* functions.php
    	* js/custom.js
    version 1.0
    - initial release
  10. flowerheart
    Posted 2 years ago #

    I can confirm that Divi 1.9 is compatible with WordPress 3.9

    I had the problem of the page builder not loading, but this was fixed after I updated DIVI.

    I think it has something to do with the older versions of DIVI not being compatible with Wordpres 3.9.

    My problem is fixed now.

  11. Khandaker Toihidul Islam
    Posted 1 year ago #

    I am using latest version of divi theme and wordpress. But the page builder is not working and showing. Then I checked the plugins by deactive one by one. Finally I found "InfiniteWP - Client" plugin. When I deactivated the plugin then the DIVI page builder is working well.


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