Support » Plugin: WooCommerce » EFT Bank Transfer not working

  • Resolved bravebooks

    (@bravebooks)


    Please note I set up the EFT bank transfer payment link on Woocommerce, it was working perfectly now all of a sudden, you can add to cart /checkout/ then click on EFT and place order. It empties the cart and give me this error. “Checkout is not available whilst your cart is empty.”

    PLEASE HELP- I am still learning

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support rossviviano

    (@rossviviano)

    Automattic Happiness Engineer

    Hi @bravebooks,

    Once you ensure that you’re running the latest version of WooCommerce, usually, issues like this are caused by a site’s theme or plugins conflicting with WooCommerce. Here’s how to test for conflicts:
    First, you’ll want to change the theme on your site to Storefront, then test. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you. If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one to see where the issue is coming from. If you don’t want to test on your live site, then create a staging site using a plugin called WP Staging.

    Best,

    Ross

    Plugin Support Mike

    (@mikedmoore)

    Automattic Happiness Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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