EE GA Step 3 – Force shipping to the customer billing address

Hey man, thank you very much for your reply and for your consideration.

One more question: Could be these the reason why steps 4 and 5 aren’t showing in the Google Analytics Checkout Behavior Report ass well?

I have noticed that the “Event – Ecommerce Events” tag is firing properly with the event gtm4wp.checkoutOptionEEC and showing the steps 4 and 5 in the dataLayer just a moment before submitting the form and redirecting to the Payment Provider Page.

But in the Google Analytics Checkout Behavior Report I have none of them (0 on each one). And I have Sessions with Transactions, so I can’t understand what I’m doing wrong. I follow each steps of this article:

https://gtm4wp.com/how-to-articles/how-to-setup-enhanced-ecommerce-tracking

Finally I have a few more comments that hope that help with the plugin as well:

1) Storefront has a new feature that is sticky add to cart button on the product page. That sticky button wasn’t firing the gtm4wp.addProductToCartEEC event so I just add the class with javascript like this:

var div1 = document.querySelectorAll(‘a.storefront-sticky-add-to-cart__content-button.button.alt’);
for (var i = 0; i < div1.length; i++) {
div1[i].classList.add(‘single_add_to_cart_button’);

It solved the problem.

2) Woocommerce has a standard widget that can be added to the side column called Recent View Products. I included the widget-product-item class to this widget to measure impressions and clicks thorught your plugin and it worked. I use this code to add the class:

var div2 = document.querySelectorAll(‘.product_list_widget a’);
for (var i = 0; i < div2.length; i++) {
div2[i].classList.add(‘widget-product-item’);
}

Hope it helps!

Hi Thomas, thank you for reply.

Today I updated to the new version of the plugin and I did some tests:

Firstly, the change you did works. Now Shipping Option is step 3 and Payment Option is step 4 (Cart is step 1) in the dataLayer.

But I still couldn’t see step 3 and 4 in the GA checkout behavior report. So I did several tests. The last one was like this:

-Disabling all cache including Cloudflare. Tests in incognito tab as well.
-All plugins deactivated except GTM4WP(1.11.4) and Woocommerce(4.0.0).
-Storefront child theme deactivated. Storefront theme activated(2.5.5).
-Payment Method: Cash on Delivery – Standard from Woocommerce.
-Shipping Method: Local pickup – Standard from Woocommerce.

With all the tests, including the last one, I don’t have any step 3 or 4 (0 on each one) in my Checkout Behavior Analysis.

So I think it’s important to check. Could you take a look please? I will leave to you the last configuration so you can check with the same parameters I did.

https://www.canigo.com.ar/tienda/

Hi Thomas, I know. I did my tests with the new version of the plugin (v1.11.4).

As I told you in my last comment, now decrease checkout step numbers 3 and 4 if shipping destination is set to ‘Force shipping to the customer billing address’ in WooCommerce.

But Step 3 and 4 aren’t showing in my Checkout Behavior Analysis. The tag is firing, but those 2 steps aren’t working in analytics.

I did my test with all standard features and the new version of the plugin (v1.11.4).

Please check, maybe this problem is affecting everyone.