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Edits are save but not showing

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  • Plugin Author Rob Myrick

    @rm2773

    Hi A2E, there are two steps to actually showing the edits on your website. Once you submit the corrections through the interface on your website, it will be stored under “Suggestions” in your Google Account.

    But there is one more step: you will need to place checkmark next to the suggestion, and then “approve” it, then it will be moved to the “Corrections” tab, where it should then show up on your website.

    Please give it a try and let me know if that does not fix your issue.

    Thanks, Rob

    Hi Rob,

    I’m having the same issue. The weird thing is, it worked a couple of times and then it stopped. The first time, I removed the Google Translate widget from the sidebar and copied the shortcode directly onto a page. Then I was able to make corrections and see them immediately. They are still there. The next time I logged in to my site to make changes, I wasn’t able to. I’m still not able to, even when I approve the ‘Suggestions’, the corrections do not appear on my site. Please help!

    I’ve already moved suggestions to “corrections”. They appear in “corrections”, but still don’t show up on the site.
    I must say again that I don’t think this is a problem with the plugin: I think I’m missing something else. Even if I disable your plugin and translate the site directly from translate.google.com I get the same problem. Seems to be a Google issue.

    A2E, I was just wondering if you were still having the problem or if you found a solution? If you did, could you please share it with me? I appreciate it!

    Nope.

    Same issue on google support forum
    (no solution yet)

    Plugin Author Rob Myrick

    @rm2773

    Hi A2E, I am unsure of a solution for this here – I guess that I could take a look at your site, plus your Google account to see if anything looks funny, but you would need to provide login details. I’m sorry that I cannot provide further assistance on this, as I’m sure it is frustrating.

    You can provide login details here, securely: http://www.studio88design.com/get-in-touch/

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
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