Support » Fixing WordPress » editor stuck in html

  • Resolved jnfrand


    This is nothing new, I’ve seen a million posts for this problem, but there is never a clear answer. I would love a clear answer.

    On everyone of my wordpress sites, my editor is stuck on HTML, it will not go to visual. There was one moment, before it got stuck, that it was on visual, but the wiriting was white…on a white background. Real nice wordpress–real nice.

    What’s a girl to do?


Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Jan Dembowski


    Brute Squad and Volunteer Moderator

    What’s a girl to do?

    Dunno about a girl but anyone having problems with the visual editor in WordPress 3.5 should start with the 3.5 Master List and see if any of that applies to their WordPress installation.

    but there is never a clear answer. I would love a clear answer.

    While the symptoms are similar or even identical, the specific cause of the problem is usually unique to each installation. Not everyone has the same plugins, theme, and server setup.

    If there was a magic button to fix your issue then I’m sure it would be shared by now. 😉


    – Deactivating all of your plugins. Everyone of them, no exceptions.

    – Switch your theme to the Twenty Eleven or Twenty Twelve theme. Either one will work and you can switch it back later on to your normal theme.

    – Clear your browser cache and cookies. Do not skip this step.

    – Login once more to your WordPress installation and try to use the visual editor.

    If that fixed it then re-enable your plugins one at a time, test, enable one more, test, etc. Put your theme back last. This should help you identify where the problem really is (hopefully).

    If that didn’t work (really, please follow those steps) then most likely it’s a Javascript issue with your installation. You can confirm if that’s case by following these step-by-step instructions to enable the Javascript console on your browser.

    When you visit the Visual Editor see if their are any javascript errors in you browser console.

    If you do see errors then as a last resort try these instructions.

    – Make a copy of your wp-config.php file and put that somewhere safe.

    – Make another copy of your wp-config.php file and call it wp-config-SAVE.php. Yes, I really like safety nets.

    – Edit that file with the most plain and boring text editor you have. Notepad is good and look for the line that says That's all, stop editing! and add one line above that so it looks like this:

    define('CONCATENATE_SCRIPTS', false);
    /* That's all, stop editing! Happy blogging. */

    – Save that file and clear your browser cache and cookies one more time. Never forget this step.

    – Login and try the Visual Editor one more time. See if that fixes it.

    If something goes catastrophically wrong then just restore one of the wp-config.php copies you made. That will undo any changes to that file.

    Clearing the cacehe and cookies worked. I almost don’t believe it. Oh the relief! Thank you Mr. WordPress Answer man. You’ve made the start of my Wednesday wonderful.

    Moderator Jan Dembowski


    Brute Squad and Volunteer Moderator

    Glad to help. 😉

    Just keep an eye on it and if the problem returns then you may want to re-read that long post I wrote.

Viewing 3 replies - 1 through 3 (of 3 total)
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