• I can’t access ‘Editor’ on my website. When I hover over ‘Appearance’ ‘it doesn’t appear and I need to access the code. Any suggestions? Thanks!

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  • Either your user role does not have that capability or there is a define in wp-config.php that is disabling the code editors.

    Hi there!

    It looks like you are having limited permissions on your WordPress dashboard and it could be causes by many things. First thing things that you can do:

    – Temporarily disable all plugins to see if it does resolve your issue
    – Temporarily switch to another theme such as Twenty Fifteen or other theme.
    – If nothing helps, try to install a new theme to see if you it is allowed and you have access to that feature as well.
    – If not, try to re-install WordPress (no changes or content will be lost). You can do it by going to WordPress Dashboard – Dashboard – Updates – “Re-install now”. If this function throws some errors such as you don’t have permission to do that or other you will need to look at your file permissions via FTP.

    Let me know if anything from above helps.

    you can change your access role if have access to the database. Here a site that explains it
    change access role

Viewing 3 replies - 1 through 3 (of 3 total)
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