Support » Plugin: Events Manager » BUG: Editing time of recurring event does not propagate to individual events

  • Resolved chrisscottuk

    (@chrisscottuk)


    Hi there,

    I think I have found a bug, I have replicated this issue on two different installations now.

    If I create some recurring events, and then edit the time or location, the change does not propagate to the individual events on the calendar.
    this would seem to be quite a subtantial bug so there must be something unique about my setup that is preventing this from working properly, but this was on a fresh install of wordpress without too much else going on.

    Any ideas?

Viewing 11 replies - 1 through 11 (of 11 total)
  • wafwaf

    (@wafwaf)

    We just had the same problem PLUS the newly created Recurring Events are not even showing on the site but still exist. They just hang in there in limbo….

    chrisscottuk

    (@chrisscottuk)

    It seems there are more problems – I’ve only just started testing this plugin, so perhaps these are caused by a recent update.

    There is also a problem with duplicate locations in the location field. When I start typing a venue, it lists the venue twice, even though in the locations page of the dashboard it is only listed once.

    Even though it comes up twice, only the second one works, if I choose the first one – it records the event as having no location.
    It does it on the even creation screen in the dashboard as well as the event submission form for no logged in users.

    Any ideas?

    wafwaf

    (@wafwaf)

    I figured out in the Recurring Events if you set it out on Daily it will not publish the event. We had to skip one day and it appeared…Strange!

    Plugin Support angelo_nwl

    (@angelo_nwl)

    NetWebLogic Support

    I get this too, I’ve let the devs know about it. should get fixed soon.

    Plugin Author Marcus

    (@netweblogic)

    NetWebLogic Support

    i’m able to reproduce the location changes not reflecting on recurrences, as well as a featured image change.

    I am not however able to reproduce the duplicate locations issue, nor the recurrences being in limbo when rescheduling to daily.

    @chrisscottuk – are you sure you don’t have a duplicate location maybe? Also, can you try deactivating your other plugins and/switching themes temporarily to see if any of that helps?

    regarding times, a step-by-step with exact time pattern settings may help us reproduce.

    @wafwaf, we replied on your other thread, feel free to reply in either one given it’s recurrence related.

    chrisscottuk

    (@chrisscottuk)

    Hi @netweblogic, thanks for looking into this so quickly.

    I have just tested it with te follwoing changes:
    All plugins disabled (excpet events manager and full calendar)
    Using the default wordpress twenty seventeen theme

    WordPress 4.7.5 and events manager 5.7.2

    The problem with duplicate location still occurs.
    Take a look at these screenshots on test staging site
    location page - no duplicates
    add event page - duplicate entry

    It’s important to note that only one of the duplicates work, the other will allow the event to save, but the event will be saved without a location

    [ redacted ]

    Thank you

    Moderator Jan Dembowski

    (@jdembowski)

    Brute Squad and Volunteer Moderator

    Even for a test site, plugin author’s aren’t permitted to ask or accept that access. Don’t send FTP credentials and don’t offer them.

    NOTE! I’m not accusing anyone of ill will or bad intentions. But even for test sites that conversation is not for here and I’ve archived those replies. That’s just not permitted here.

    If anyone needs more information then please ask in the #forums Slack channel and any moderator can explain.

    https://wordpress.slack.com/messages/forums/

    I may be offline for a while but again, any moderator can explain this and why this offer will remain redacted here.

    Plugin Author Marcus

    (@netweblogic)

    NetWebLogic Support

    @jdembowski Sorry about that, policy noted, no offence taken. It’s not something we usually do here, we usually reserve that kind of support to Pro customers, this is an exceptional circumstance.

    @chrisscottuk you can get in touch directly via our contact form – http://wp-events-plugin.com/contact-us/ – Please reference this forum thread so we know it’s you.

    Plugin Author Marcus

    (@netweblogic)

    NetWebLogic Support

    btw, locations changes to a recurring event not being reflected on recurrences has been fixed, as well as other meta such as changing images, custom fields etc.

    you can get the fix via our dev version which is easy to update via the dashboard – http://wp-events-plugin.com/documentation/upgrade-dev-version/

    we’re still on the lookout for the reported issues regarding changing times, and also the double locations in the autocompleter, as we can’t reproduce these ourselves.

    • This reply was modified 7 months ago by  Marcus.
    chrisscottuk

    (@chrisscottuk)

    I’ve contacted you via your contact-form, so hopefully you’ll get to the bottom of it soon

    Regards,
    Chris

    Plugin Author Marcus

    (@netweblogic)

    NetWebLogic Support

    Thanks, just to keep this thread up to date, turns out I was looking at the wrong thing regarding event times, I assumed ‘times’ meant the dates, and didn’t even try changing the actual event time. Turns out though that the fix in dev version 5.7.2.1 already fixes the time issue as well.

    The locations issue seems to be more related to their installation and possibly other plugins interfering with our index tables, not a bug.

    So, @wafwaf your reported issue is different and I can’t reproduce it, please do keep the conversation on your other thread since it’s no longer relevant to this one – https://wordpress.org/support/topic/recurring-events-not-registering/

Viewing 11 replies - 1 through 11 (of 11 total)
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