Title: Editing diagram problems
Last modified: June 13, 2017

---

# Editing diagram problems

 *  Resolved [paulus244](https://wordpress.org/support/users/paulus244/)
 * (@paulus244)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/editing-diagram-problems/)
 * Hi,
 * When I click on the image in the backend and click on Drawlt icon, a window will
   open (with the correct title). But the diagram I made isn’t visible? It’s blank
   canvas?
 * And when I’ve inserted a hyperlink and click on it, it won’t work?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Kingdom Creation](https://wordpress.org/support/users/kingdomcreation/)
 * (@kingdomcreation)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/editing-diagram-problems/#post-9443920)
 * same here!
    data in wp_postmeta says “A” for _wp_attachment_metadata. I believe
   there might be an issue while saving the draw.io xml data to meta data array.
 * WordPress 4.8.1
    Tested without other plugins!
 *  Plugin Author [assortedchips](https://wordpress.org/support/users/assortedchips/)
 * (@assortedchips)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/editing-diagram-problems/#post-9474422)
 * It looks like there are now multiple cases of this happening. Can you tell me
   what other plugins you also have installed? What wordpress version are you currently
   using (is it 4.7.5 as listed in your support info)? I’ll try this out with as
   similar of an installation as possible.
 * Thanks Kingdom, I’ll try with a fresh 4.8.1 version without any plugins also.
    -  This reply was modified 8 years, 7 months ago by [assortedchips](https://wordpress.org/support/users/assortedchips/).
 *  Plugin Author [assortedchips](https://wordpress.org/support/users/assortedchips/)
 * (@assortedchips)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/editing-diagram-problems/#post-9474488)
 * I can’t seem to reproduce the problem right now. Is there any other info you 
   can provide? For example, did this used to work for you, but now it is not? Or
   is this a fresh installation that is not working? Or an old installation, but
   a new install of this plugin?
 * I tried a fresh install of WordPress 4.8.1 without any changes other than installing
   this DrawIt plugin, and it worked for me. I tried an older WordPress 4.7.5 install
   that I already had, and it worked fine there too.
 *  Plugin Author [assortedchips](https://wordpress.org/support/users/assortedchips/)
 * (@assortedchips)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/editing-diagram-problems/#post-9517276)
 * Regarding links in images:
    Links can only be added to SVG images. Please see
   the FAQ regarding links and SVG images either in the Settings page for your DrawIt
   installation or by going here: [https://wordpress.org/plugins/drawit/#faq](https://wordpress.org/plugins/drawit/#faq)
 * Regarding the diagram not showing up when you try to edit it:
    We’ll be tracking
   this problem in this other thread, please try the steps outlined there and reply
   in that thread with any updates: [https://wordpress.org/support/topic/drawing-not-editable/](https://wordpress.org/support/topic/drawing-not-editable/)

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Editing diagram problems’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/drawit_9fd0dc.svg)
 * [DrawIt (draw.io)](https://wordpress.org/plugins/drawit/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/drawit/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/drawit/)
 * [Active Topics](https://wordpress.org/support/plugin/drawit/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/drawit/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/drawit/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [assortedchips](https://wordpress.org/support/users/assortedchips/)
 * Last activity: [8 years, 7 months ago](https://wordpress.org/support/topic/editing-diagram-problems/#post-9517276)
 * Status: resolved