Edit user page BROKEN

  • Resolved Aidatün

    (@aidatun)


    4 months, 3 weeks ago

    Since I installed it, the edit user admin page started to work weird. I couldn’t find the role or alias fields. Then I found them… on the HELP TAB!

    I don’t know why, but some of the fields appear inside of the Help tab, you cannot edit a user because those fields which are the main ones are not saved.

    It’s a madness.

    I was using 0.8.0, and tried to install a previous version just in case… But still nothing changes.

    So I have to deactivate it, hope it will fixed soon.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author John Godley

    (@johnny5)

    4 months, 3 weeks ago

    What page specifically are you referring to?

    I’m unable to reproduce the problem on any of the pages the plugin uses. Do you have other plugins installed that might modify that page too? Do you have any details about the set up of your site – is it a multisite, for instance?

    Thread Starter Aidatün

    (@aidatun)

    4 months, 3 weeks ago

    The wordpress edit user page.

    Plugin Author John Godley

    (@johnny5)

    4 months, 3 weeks ago

    Just to confirm, you go to ‘All Users’, then click ‘edit’ on someone there?

    Do you have any details about your site setup? The problem is not something I can recreate and so I think there might be something different about your site.

    Thread Starter Aidatün

    (@aidatun)

    4 months, 3 weeks ago

    Yes, the All users > edit page.

    This website is using a lot of plugins, some of them may be conflicting with the edit user page.

    • JetEngine, used to add custom fields to users
    • UltimateMember
    • Woocommerce
    • PublishPress Capabilities

    There are also other plugins installed, but they are not users related. I am not sure what caused the issue, but deactivating Enhaed Gravatar solved the problem. Also, it was the only plugin I can deactivate without breaking the site functionality.

    Plugin Author John Godley

    (@johnny5)

    4 months, 3 weeks ago

    Alright, thanks. I’ll give some of those a try and see if I can reproduce the problem.

    Plugin Author John Godley

    (@johnny5)

    4 months, 3 weeks ago

    I’ve reproduced the issue when used in conjunction with WooCommerce. The next version of the plugin should fix it.

    Thread Starter Aidatün

    (@aidatun)

    4 months, 3 weeks ago

    Do you know when it’s going to be released?

    Plugin Author John Godley

    (@johnny5)

    4 months, 2 weeks ago

    It should already be released

Viewing 8 replies - 1 through 8 (of 8 total)
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