Support » Fixing WordPress » Edit User Attributes – Update problem

  • I have recently run into a problem updating my users. I try to change Role, Last Name, First name, even the avatar. I make those changes then hit Update User. It returns a message that says Update Successful, but nothing has changed. The information I entered is all gone. I’m not an experienced user. I have reinstalled the WordPress 3.1 a couple of times thinking that something may have not installed correctly. I’ve deactivated some plug-ins, still no change on the User Edit screen. If anyone has a suggestion, I would be greatly appreciated. I can send several screen shots if necessary.

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  • esmi


    Forum Moderator

    Do you have any problems updating or creating Posts? Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Ten theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.

    I have finally completed the tasks sent by esmi. I appreciate the help, but nothing has resolved the problem. I am still unable to update an user attributes. The program believes it’s updating – it returns Update Successful but nothing is updated. Any other suggestions?

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